Deliveroo
About Company
Deliveroo was founded in 2013 by Will Shu, who noticed that while London had amazing restaurants, most didn’t offer delivery. He set out to change that, bringing high-quality meals straight to people’s doors. Today, Deliveroo connects consumers, restaurants, grocers, and riders through a fast, reliable delivery service, usually under 30 minutes. The company now operates in 10 markets worldwide, serving millions of customers and partnering with thousands of restaurants and grocers.
Our Consumers
Food delivery is all about your neighborhood. Deliveroo focuses on understanding what people want locally—whether they’re students, professionals, families, or in city centers or suburbs. Our goal is to give everyone the best selection, convenience, and value while creating a positive, memorable experience.
Restaurants and Grocers
Deliveroo has partnered with over 160,000 restaurants and grocery stores. Many of these businesses never offered delivery before joining our platform. By providing technology and logistics support, we help restaurants and grocers reach more customers and grow their business. Our grocery partnerships include leading retailers like Co-op, Carrefour, Marks & Spencer, Waitrose, Whole Foods, and more.
Our Riders
Our riders are at the heart of our business. We focus on the things riders care about most: flexible work, fair earnings, and security. Deliveroo provides free personal accident and liability insurance to all riders globally, right from their first delivery. Even our founder Will Shu started as a rider and continues to make deliveries regularly to stay connected with the business.
Technology That Powers Us
Deliveroo uses smart technology to make deliveries faster and more efficient. Our system matches riders with restaurants and customers in real time, while our algorithm, Frank, learns constantly to improve delivery times and routes. This technology helps restaurants expand, riders find flexible work, and customers get their meals quickly.
Innovation and Growth
Deliveroo is always innovating to bring more choice to customers. Our delivery-only kitchens, called Editions, let restaurants expand into new areas with lower costs and risk. We also provide data insights so restaurants can understand what’s popular in each neighborhood. Additionally, our on-demand grocery service and delivery network, Hop, are expanding rapidly to meet growing demand.
Our Values
At Deliveroo, our values guide everything we do. They shape our culture, decision-making, and how we work with each other and our partners. These principles define our approach, from team collaboration to customer service, helping us deliver great food and great experiences every day.
Careers at Deliveroo
Join Deliveroo to be part of a global team shaping the future of food delivery. We value curiosity, innovation, and collaboration, offering opportunities for growth, learning, and making a real impact in a fast-paced environment.
