Account Manager

Job Description

Company Description

Fermata is a full-service marketing agency in Dubai, partnering with ambitious brands to build visibility, credibility, and sustainable growth. Our flagship Marketing 360° offering brings strategy, brand, content, social, SEO, paid media, and PR into a single senior-led retainer, with no fragmented execution or handoffs. We believe effective marketing combines analytical rigour with creative instinct, and that every channel should serve a clear purpose.

Role Description

The Account Manager is a full-time, hybrid role based in Dubai. You will own day-to-day client relationships across our retainers and projects, coordinating internal teams, preparing briefs, tracking deliverables, and keeping campaigns aligned with client objectives. You will lead client meetings, present recommendations and reports, resolve issues before they escalate, and spot opportunities to grow accounts.

Qualifications

• Experience in account management or client services within a marketing, advertising, or communications agency
• Strong relationship building and stakeholder management across multiple client contacts
• Able to coordinate cross-functional teams and manage timelines, budgets, and multi-channel campaigns
• Working knowledge of strategy, brand, content, social, SEO, paid media, and PR
• Excellent written and verbal communication, including presentations, reports, and briefs
• Analytical, comfortable interpreting campaign data and KPIs to inform decisions
• Organised and detail-oriented, already based in Dubai
• Bachelor’s degree in marketing, communications, business, or equivalent experience
• MENA experience is an advantage

Requirements added by the job poster

• Bachelor’s Degree