Account Manager

Job Description

Company Description: 360 Digital Marketing is a performance-focused agency that helps e-commerce and service-based businesses reach new audiences through comprehensive online marketing. The company specializes in Meta Ads, Google Ads, and content marketing to drive sales growth and brand visibility. Team members work in a fast-paced environment focused on data-driven strategies, continuous optimization, and long-term client partnerships.

Role Description: The Account Manager role is a full-time, on-site position based in Dubai, United Arab Emirates. The Account Manager will manage a portfolio of client accounts, serve as the primary point of contact, and ensure that digital marketing campaigns align with client goals and performance targets. Day-to-day responsibilities include coordinating campaign strategy with internal teams, monitoring KPIs, preparing performance reports, and presenting insights and recommendations to clients. The role involves overseeing timelines and budgets, addressing client inquiries, identifying opportunities to upsell or cross-sell services, and ensuring a high level of client satisfaction. The Account Manager will also collaborate closely with media buyers, content creators, and analytics specialists to improve campaign outcomes and support business growth.

Qualifications

• Strong client relationship management skills, including account coordination, stakeholder communication, and expectations management.
• Experience with digital marketing concepts such as Meta Ads, Google Ads, and content marketing, with the ability to interpret performance data and KPIs.
• Skills in project and time management, including handling multiple accounts, meeting deadlines, and managing budgets.
• Excellent written and verbal communication skills in English; ability to prepare clear reports, presentations, and client updates.
• Analytical mindset with proficiency in using marketing or analytics tools to generate insights and recommend optimizations.
• Collaborative working style, with the ability to partner effectively with creative, media, and technical teams.
• Bachelor’s degree in Marketing, Business, Communications, or a related field, or equivalent practical experience.
• Prior experience in agency or performance marketing environments, particularly in e-commerce or services sectors, is an advantage.
• Comfort working in a fast-paced, results-driven setting and adapting to changing client and market needs.