Finance Executive

Job Description

Finance Executive – UAEN

The Finance Executive – UAEN will be responsible for managing customer collections, processing payments, maintaining accurate financial records, ensuring compliance with company policies, and providing timely financial reporting. The role requires exceptional attention to detail, customer service skills, and adherence to operational and financial controls.

Key Responsibilities

Collections & Receipts Management

• Receive and process customer payments through credit card swiping, cash, and cheques.
• Issue official receipts within 15 minutes of receiving funds while maintaining 100% accuracy.
• Ensure all bookings and collections are accepted only after obtaining the necessary approvals and supporting documentation, including:
  • Down Payment (DP)
  • Sales Booking Form (SLD)
  • Sale and Purchase Agreement (SPA)
  • Post-Dated Cheques (PDCs)

Cash & Deposit Management

• Manage daily cash collections and ensure timely and accurate cash deposits.
• Process cash deposits through Transguard or Cash Deposit Machines (CDM).
• Record all cash deposit transactions accurately in the company’s ERP system.
• Maintain proper documentation and audit trails for all cash handling activities.
  

Compliance & Documentation

• Ensure 100% compliance in collecting, reviewing, and submitting all mandatory customer documentation, including:
  • Know Your Customer (KYC) documents
  • Client Declaration Forms
  • Third-Party Transaction Forms
  • Any additional supporting documentation required by company policies
• Verify completeness and accuracy of all submitted documents before processing payments.
  

Customer & Sales Support

• Handle cheque deposits and maintain proper records.
• Issue receipts related to:
  • Building access cards
  • Lost parking/access cards
• Support the Sales Team with finance-related tasks and customer payment queries.
• Prepare and issue Proforma Invoices on the same day of receiving customer requests.
  

Reporting & Reconciliation

• Prepare and submit daily collection reports to the Head of Department (HOD).
• Maintain and ensure 99.9% accuracy of customer Statements of Account (SOA).
• Perform reconciliations and identify discrepancies promptly for resolution.
• Assist in preparing reports and financial information as required by management.
  

Customer Service & Communication

• Respond to emails within 24 hours, with a target of responding to 90% of emails within one hour.
• Maintain professional communication with customers and internal stakeholders.
• Provide prompt resolution to payment-related inquiries and requests.
  

Qualifications & Experience

• UAE National (Emirati) with Family Book is mandatory.
• Bachelor’s Degree or Diploma in Finance, Accounting, Business Administration, or a related field.
• 1-3 years of experience in finance, accounts receivable, cashiering, or customer collections.
• Experience working with ERP systems is preferred.
• Experience in real estate, property development, banking, or customer-facing finance functions is an advantage.
  

Skills & Competencies

• Strong numerical and analytical skills.
• Excellent attention to detail and accuracy.
• Knowledge of financial processes and customer collections.
• Strong communication and interpersonal skills.
• Ability to manage multiple priorities and meet deadlines.
• Proficiency in Microsoft Office applications, particularly Excel.
• High level of integrity, accountability, and confidentiality.
• Customer-focused approach with strong service orientation.