Key Accounts Executive

Job Description

Key Accounts Executive – Food Service

JOB SUMMARY:

The Key Accounts Executive supports the Key Accounts Manager in driving sales, business development, and customer relationship management for assigned accounts and territories. This role focuses on execution, maintaining existing relationships, developing new opportunities, and ensuring operational excellence in line with company objectives

JOB ROLES & RESPONSIBILITIES:

Sales Execution

·        Assist in selling all Division brands, products, and categories to assigned key accounts and territories.

·        Support the Key Accounts Manager in achieving monthly sales targets, margins, and brand-specific sales goals.

·        Maintain and update daily/weekly customer call lists for self and team, ensuring accuracy of customer information.

·        Follow up on market openings of new hotels and properties and support business development initiatives in the food service channel, with emphasis on 5-star hotels.

Business Development Support

·        Support in identifying and developing new customers, markets, and segments under guidance from the Key Accounts Manager.

·        Assist in presenting products, conducting demonstrations, and providing marketing and technical advice to customers.

·        Prepare and submit quotes, contracts, and sales presentations for approval by the Key Accounts Manager.

·        Attend local trade shows and events to support the company’s visibility and lead generation efforts.

Collections & Receivables

·        Support in monitoring customer accounts to mitigate risks related to late payments or non-payment.

·        Assist in retrieving delayed receivables and maintaining healthy customer relationships.

Reporting & Administration

·        Maintain accurate sales records, call reports, and CRM updates.

·        Provide regular updates to the Key Accounts Manager on sales, market activity, and customer feedback.

Ad-hoc Duties

·        Execute other projects or tasks assigned by the Key Accounts Manager or department supervisor.