Medical Receptionist

Receptionist

Dubai

September 19, 2026

Full Time

Apply Now

Job Description

IIQAF Group is seeking a professional, friendly, and organized Medical Receptionist to support front desk and administrative operations in a hospital environment in Dubai. The Medical Receptionist will be responsible for welcoming patients and visitors, managing appointments, handling telephone and email inquiries, registering patients, maintaining accurate records, coordinating with medical and nursing teams, and providing efficient patient support.

Key Responsibilities

Welcome and greet patients, visitors, and families in a professional and courteous manner.
Manage the hospital or clinic reception desk and ensure an efficient patient check-in experience.
Register new and returning patients accurately in the hospital or clinic system.
Verify patient information, identification, contact details, and appointment information.
Schedule, confirm, reschedule, and cancel patient appointments as required.
Manage incoming telephone calls, emails, inquiries, and patient requests promptly.
Provide patients with accurate information regarding appointments, departments, physicians, and general hospital services.
Coordinate patient appointments with doctors, nurses, specialists, diagnostic departments, and other healthcare professionals.
Process basic administrative documents, correspondence, and patient-related paperwork accurately.
Support medical office and hospital administrative activities as assigned.
Maintain professional communication with patients, doctors, nurses, healthcare staff, and visitors.
Ensure the reception area is clean, organized, professional, and welcoming.
Assist with emergency or urgent patient reception procedures according to hospital protocols.
Perform other medical reception, front desk, and healthcare administrative duties assigned by management.

Required Qualifications

High school diploma or equivalent qualification required.
Diploma or certificate in Medical Administration, Healthcare Administration, Hospital Administration, or a related field is an advantage.
Ability to multitask and prioritize responsibilities in a busy hospital reception environment.
Professional appearance, positive attitude, and patient-focused approach.
Ability to work effectively with doctors, nurses, administrative staff, patients, and visitors.
Willingness to work shifts, weekends, and public holidays when required.

Required Skills