Phlebotomist

Job Description

King’s Jumeirah Medical Center is seeking a compassionate, skilled, and patient-focused Phlebotomist to join our growing team. This is an excellent opportunity for a healthcare professional who is passionate about delivering exceptional patient care and maintaining the highest standards of safety and clinical excellence.

Responsibilities

Key Responsibilities

• Collect blood and other specimens from patients of all age groups, including pediatric, adult, geriatric, and transplant patients.
• Verify patient identity and ensure accurate labeling of all specimens.
• Confirm patients have followed required test preparations, including fasting and medication restrictions where applicable.
• Ensure timely and safe transportation of specimens to the laboratory.
• Provide a positive patient experience by maintaining dignity, comfort, and professionalism throughout the collection process.
• Support and reassure anxious patients while demonstrating excellent bedside manner.
• Check insurance approvals and payment completion prior to specimen collection.
• Accurately document patient information and collection details within the relevant systems.
• Adhere to infection control, health and safety, and biohazard disposal protocols at all times.
• Collaborate effectively with physicians, nurses, and laboratory teams to ensure seamless patient care.
• Report adverse events, incidents, or concerns promptly to the appropriate supervisor.
• Maintain strict confidentiality of patient and organizational information.

Qualifications

Requirements Essential Qualifications

• DHA License (or eligibility) as a Phlebotomist or Medical Laboratory Technician/Technologist
• Diploma or Bachelor’s Degree in Medical Laboratory Sciences or an equivalent healthcare qualification.

Experience

• Minimum 2 years of relevant phlebotomy experience.
• Previous experience in a hospital, medical center, or clinic setting is preferred.
• Strong practical knowledge of specimen collection techniques across all age groups.

Skills & Competencies

• Excellent communication and interpersonal skills.
• Strong patient care focus with empathy and professionalism.
• Ability to work efficiently in a fast-paced healthcare environment.
• Sound understanding of infection prevention and control practices.
• Strong organizational and documentation skills.
• Proficiency in Microsoft Office applications and digital healthcare systems.
• Ability to manage multiple priorities while maintaining accuracy and attention to detail.
• Strong problem-solving skills and the ability to escalate issues appropriately.
• Commitment to continuous professional development and quality improvement.
• Valid Basic Life Support (BLS) / Resuscitation certification accredited from American Heart Association