Receptionist
Job Description
Client Relations Officer / Receptionist
Key Responsibilities:
• Manage client inquiries, appointments, and communication related to laboratory services
• Coordinate between clients, laboratory teams, and clinicians to ensure smooth workflow
• Handle client concerns, complaints, and follow-ups in coordination with Quality
Required Qualifications & Skills:
• Bachelor’s degree in Healthcare Administration, Life Sciences, or related field
• Strong communication, interpersonal, and customer service skills
• High level of professionalism, confidentiality, and organizational ability
Preferred Experience (Minimum required experience):
• 2–4 years of experience in healthcare, laboratory, or client relations environment
Additional Notes (if any):
- This role is critical for maintaining client satisfaction, ensuring accurate communication, and supporting laboratory operations aligned with quality and regulatory standards.
