Receptionist

Job Description

About The Opportunity

A fast-growing import-export firm based in the UAE, we specialize in global trade logistics, customs clearance, and cross-border supply chain coordination. Our front office serves as the nerve center—managing client inquiries, vendor communications, and operational coordination across multiple international markets. We’re seeking a polished, proactive Receptionist to be the welcoming face and efficient backbone of our Dubai-based operations.

Role & Responsibilities

• Answer, screen, and direct incoming calls with professionalism and speed—ensuring zero missed client or partner communications.
• Manage front desk operations: greet visitors, verify appointments, and coordinate meeting room access for internal and external stakeholders.
• Process and distribute incoming/outgoing mail, packages, and courier deliveries with accurate tracking and timely handoff.
• Maintain updated digital and physical records of visitor logs, contact details, and office communications.
• Support administrative tasks including scheduling, calendar management, and basic data entry for procurement and logistics teams.
• Collaborate with HR and Facilities to ensure smooth onboarding of new hires and office upkeep standards are met.
  

Skills & Qualifications

• Must-Have
• Microsoft Office Suite (Word, Excel, Outlook)
• CRM software experience (HubSpot, Zoho, or similar)
• Basic invoicing or purchase order processing
• Fluent English verbal and written communication
• Strong phone etiquette and call handling protocols
• Experience with visitor management systems or digital sign-in tools
• Preferred
• Arabic language proficiency (spoken or written)
• Familiarity with UAE customs or logistics industry terminology
• Previous experience in trade, shipping, or logistics offices
  

Benefits & Culture Highlights

• Competitive salary + transport allowance + medical insurance
• Dynamic, multicultural team with direct exposure to global trade operations
• Clear career path into administrative or client services roles within the company