Sales Associate

Job Description

Sales Associate | Ganache Chocolatier

Job Summary:

Responsible for welcoming customers and offering them assistance. Sales Associate will also include operating cash registers, stocking shelves and preparing merchandise for display.

Job Responsibilities:

• Greeting customers.
• Responding to questions and giving information to the customers.
• Sharing product knowledge with customers.
• Providing recommendations to customers.
• Introducing promotions and opportunities to customers.
• Up-selling products to increase purchase amounts.
• Managing financial transactions and processing payments.
• Preparing merchandise and designing displays.
• Assisting with inventory.
• Handling refunds and returns.
• Handling customer complaints.
• Creating a positive customer experience and work environment.

Job Requirements:

• At least 2 to 3 years of retail experience.
• Experience in the luxury chocolate / any confectionary & food retail industry is highly desirable.
• Fluency in English. Arabic is a plus.
• Graduate in a related discipline.
• An excellent communicator & negotiator.
• Merchandising skills and must be able to create trays, baskets, and customized gifts.
• Excellent in customer service and handling customer complaints.

What We Offer:

• A supportive and friendly team.
• Career growth opportunities.
• Competitive salary and benefits.