Head of Audit

Job Description

VP & Head of Audit, Personal, Wealth & Commercial Banking

A subject matter expert responsible for planning and executing audits covering the activities and processes of Group’s Personal Banking, Commercial Banking & Subsidiaries (Coverage and Credit) Functions domestically and in all international locations as well as related peripheral activities across the FAB Group. Thorough understanding of business/ relationship aspects, product dynamics across Personal Banking, Wealth, Credit and Credit risk management processes and the regulatory environment, both in UAE and other relevant jurisdictions where FAB operates, provide assurance to Management by identifying weaknesses; reporting and escalating significant Audit findings in a timely manner; and agreeing action plans to address the issues raised.

Act as the day-to-day contact with Management influencing change through providing advice. As part of the GIA Extended Management Team (EMT), provide input to GIA on issues that have impact on the FAB Group as a whole. Conduct special investigations, reviews, additional tasks as and when required by GCAO.

Key Accountabilities

Strategic Contribution

• End to end Managing the audit of FAB Group’s Business, Product & Credit related activities in the UAE and across the international network (functional).
• Ensure that relevant verticals audits are conducted in accordance with the objectives laid down in the Annual Plan and ensure that the work program is completed in an efficient and effective manner on or ahead of schedule.
  

People Management

In Undertaking Audits

• Provide guidance and on the job training for junior colleagues and conduct knowledge sharing to facilitate achievement of team objectives and completion of tasks in an efficient manner which is consistent with operating procedures and policy.
• Promote the organization’s values and ethics in all activities within the team to support the establishment of a value driven culture within the bank.
  

Budgeting and Financial Performance

• Monitor the financial performance of given areas of activities versus budgets and ensure all activities are carried out in line with the approved guidelines while promptly reporting on any variances to management.
  

Policies, Systems, Processes & Procedures

• Execute to established GIA Policies, Guidance Notes, Procedures and Practice Notes in undertaking all tasks.
• Provide input to the development of GIA practices as per industry standards and regulatory expectations.
• Review all the activities of the Units within FAB Group’s Operations and Support related activities in all the jurisdictions in which the groups operate define and maintain the Audit Universe. Coordinate with other teams to ensure efficient and effective coverage.
• Prepare and maintain a Risk Assessment of each of the Process Streams as identified in the Audit Universe. In this respect, work with the businesses to promote periodic self-assessment of risks and controls. Establish/update and maintain Audit programs in the central audit management tool.
• Establish/update and maintain Audit programs in the central audit management tool.
• Conduct audits of the Processes and assess if:- Divisional/Unit Line management have identified and classified the risks in their activities.
• Governance, risk management and control procedures are adequate, effective and efficient to reduce risks of errors, omissions and loss to acceptable levels at an acceptable cost.
• Improvements/enhancements to the governance, risk management and internal control structure are required.
• Data and transaction processing meets the required standards of reliability, integrity, and availability.
• The Division’s/Unit’s assets are being safeguarded.
• The use of resources is efficient and effective.
• Draft audit report submitted by auditors are properly reviewed and finalized.
• Audit report is discussed and finalized with GIA management/client within 6 weeks of completion of fieldwork. Negotiate with Unit management to agree a documented Management Action Plan to resolve the issues raised.
  

Continuous Improvement

• Lead the identification of change through continuous improvement of processes and practices considering global standards and changes in the business environment which demand proactive action plans.
  

Relationship Management

• Develop and maintain effective business relationships with all relevant external/internal entities and stakeholders with the highest standards of business ethics, whilst promptly attending to all critical issues in-order to ensure the services required by the organization are delivered in the most effective manner.
• Act as the Audit Business Partner for Line Managers and actively manage the relationship through regular meetings with Line Managers to promote this concept and identify emerging risks. Such meetings should also be used to discuss any material gaps between audit assessment or risks and controls and the businesses’ self-assessment.
• Ongoing consultancy/advice is provided to Unit management from a governance, risk management and control perspective for improvements in their processes to ensure effective and efficient controls, on the basis of market best practices.
• On an ongoing basis, ensure pending audit issues are followed up with Unit management and that all corrective actions are fully and properly implemented.
• Conduct any investigations/special reviews assigned by Head of Audit/GCAO.
  

Reporting

Ensure that all functional reports are prepared timely and accurately and meet Group requirements, policies and quality standards.

Specific Accountability

• Safeguarding against potential loss and contributing to the Units/Departments systems and procedures, by reporting whether Operational/Regulatory controls of FAB standards are effectively carried out and are efficient in the units/departments audited.
• Reviewing the Operations and Support related functions of the bank end to end and identifying areas of correction/ improvement.
• Examine and comment on the process for the early recognition of if any and their remedial management to minimize the loss.
• Preparation / Review of Audit MIS/ dash Boards including audit committee presentation slides relating to audit conducted in the Operations and Support space.
• Maintain up to date knowledge and understanding of key product, processes and regulatory developments; drive necessary changes in Audit plan/working programs.
• Contributing towards the enhancement of relationship between GIA and stakeholders.
  

Keeping abreast of the local and international economic trends, banking practices and regulatory prescriptions

Minimum Qualification

• Bachelor’s degree.
• Relevant post-graduate qualification and/or relevant professional qualification and/ or certification desirable.
  

Minimum Experience

Excellent verbal and written communication skills.
 

Minimum 10 years’ relevant experience with an International Bank or Big 4. Internal Audit experience strongly preferred (but not mandatory). At least 5 years similar positions of progressively increasing managerial responsibilities in the Risk Management/Audit function.

Expert knowledge of Business & Credit activities and processes and associated risks.

Strong leadership capability and team-oriented with highly developed problem-solving skills.

Self-directed, able to manage multiple tasks and ability to work under pressure.

Excellent analytical skills.

First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We’re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you’ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger – together.

Job Description

Core Responsibilities:

• To achieve or exceed agreed core product sales targets to build new customer base for FAB
• To promote the sales of Core Product in assigned area or work
• To build and maintain effective business relationship with customers
• To assist in conducting promotional activities, meetings and road shows in the assigned area to achieve the budgeted sales volumes
• To ensure the submitted customer applications and documentations are complete and error free
• To follow up for Document discrepancies which have been approved as Deferrals
• Minimize errors and act upon them for correction and re-submission if any.
• To provide sales MIS to line manager/Area Head on regular basis.
• To provide ongoing customer / market feedback to line manager/area head to improve business
• To provide Sales DSR to Sales Manager on Regular Basis.
• To ensure high level of customer service while handling business proceedings.
• To adhere code of conduct & ethics while performing required duties especially while doing the Authentications of KYC documents.
• To capitalize on-cross selling opportunities
• To perform duties of Team Leader in his absence if assigned so
• To recommend customer applications which are considered good credit risk and as per FAB policy.
• Requires good convincing and negotiating skills in view of complexity in the relevant product
• Be aware of competition and suggest changes for product improvements
• Maintain effective business relationship with all branches and internal departments
• To ensure that routine problems and complaints are handled professionally and only minimal significant issues are escalated to Team Leader
• To be vigilant on identifying fraudulent activities/ unethical incidents while handling business requirements, any concerns should be addressed to Line manager immediately.
• Don’t argue with the customers and No commitments should be given to any customer.
• Maintain Effective Relationships with team mates and supervisors.
• To ensure that the product information shared with the customer is accurate.
• To adhere to the Standard Operating Procedures, Policies and Service Standards of the bank.
  

Qualifications

• High school diploma or Preferably University Degree
• Desirable to have a sales diploma or certification
• 1 to 2 years experience in selling banking products in a financial company