Social Media Marketing Manager

Job Description

Social Media Marketing Manager

Location: Dubai, UAE

Reports to: COO

Employment type: Full-timeAbout the Role

We’re looking for a Social Media Marketing Manager who lives and breathes social – someone who can turn a feed into a community, a comment section into a pipeline, and a scroll into a sale.

This isn’t a “post-and-pray” role. You’ll own our entire social presence end to end: shaping the voice, creating content people actually want to watch, sparking conversations, and turning that engagement into real leads and real customers. If you get a genuine kick out of watching a piece of content take off – and then watching the DMs and inquiries roll in – this is your seat.

You’ll be the person who makes Trivto impossible to scroll past.What You’ll Do

• Own our social presence across Instagram, LinkedIn, Facebook, TikTok, and any emerging platform where our audience lives – strategy, calendar, publishing, and performance.
• Create scroll-stopping content – short-form video, reels, carousels, stories, graphics, and copy that’s on-brand, on-trend, and built to engage. You’ll plan it, brief it, and in many cases create it yourself.
• Generate leads through social – design and run content and campaigns that don’t just earn likes but drive qualified inquiries, sign-ups, and conversions.
• Engage and convert in the DMs and comments – respond to chats, questions, and queries quickly and on-brand; nurture warm prospects; and hand off (or close) leads as they come in.
• Build community – turn followers into fans by actively interacting, replying, and joining the conversations that matter to our audience.
• Run campaigns end to end – from concept and content to publishing, boosting, and reporting on results.
• Track what works – monitor engagement, reach, follower growth, lead volume, and conversion; report on performance; and use the data to sharpen the next round.
• Stay ahead of the curve – spot trends, formats, and platform changes early, and move fast to take advantage of them.
• Collaborate with marketing, sales, and design to keep messaging aligned and make sure social-generated leads are followed through.

Must-Have Requirements

• 2+ years managing social media for a brand or business (in-house or agency), with results you can point to.
• Proven, hands-on experience running Instagram, LinkedIn, Facebook, and TikTok – you know the native tools, best formats, and what performs on each.
• A track record of creating engaging content – whether you film and edit short-form video yourself or direct it, you know what makes people stop scrolling.
• Demonstrated ability to generate leads or conversions through social (not just grow vanity metrics).
• Strong written communication skills in English – sharp, on-brand copy and confident, professional responses to customers.
• Community management experience – comfortable handling DMs, comments, and queries at volume, including the occasional tricky one.
• Comfort with analytics – you can read the numbers and explain what they mean for the next move.
• Comfort with AI tools and agents, the ability to automate tasks to manage time and maximize productivity.
• Self-starter who can own the calendar and ship consistently without being micromanaged.

Preferred Requirements

• Experience marketing in travel / technology / B2B SaaS.
• Hands-on video editing and design skills (CapCut, Canva, Adobe Premiere/Photoshop, or similar).
• Experience with paid social (Meta Ads Manager, LinkedIn Campaign Manager, TikTok Ads).
• Familiarity with social scheduling and listening tools (e.g., Buffer, Hootsuite, Later, Sprout Social).
• Working knowledge of CRM and lead-handoff workflows (e.g., HubSpot, Salesforce, or similar).
• Arabic language skills (a strong plus for the regional market).
• An eye for on-brand visual aesthetics and a portfolio of content you’ve created.
• Experience growing a brand account from the ground up.

Why Join Us

• Real ownership. This is your show. You’ll shape the strategy and the voice, not just execute someone else’s brief.
• See your impact. You’ll watch your content drive engagement, leads, and growth — and have the numbers to prove it.
• Room to experiment. New platforms, new formats, bold ideas — we want you to test and learn, not play it safe.
• A team that moves fast. Small enough that your work matters im