Veterinary Receptionist

Job Description

We are looking for a Veterinary Receptionist to be the welcoming face of our clinic in Abu Dhabi.

If you are honest, hard-working, and self-motivated, keep reading.

Experience is great, but a genuine willingness to learn is priceless. If you are a strong communicator who loves animals and is looking for an opportunity, not just a job, we may be the perfect fit.

How to Apply

To help us get to know you beyond your CV, all applicants are required to submit a short video introduction (approximately 30 seconds).

Introduce yourself, share something unique about you, and tell us how animals or pets are part of your life. No professional editing needed,.

Send to carla@arenacapital.com

Only applicants who submit will be prioritized for interview selection.

Key Responsibilities

• Greet clients and their pets with warmth, professionalism, and genuine care

• Answer phone calls, respond to emails, and direct inquiries to the appropriate team members

• Schedule and confirm appointments, manage the clinic calendar, and coordinate follow-up reminders

• Register new clients and patients; accurately update and maintain medical and client records

• Process payments, issue invoices, and handle basic billing inquiries

• Liaise between clients and veterinary staff to ensure smooth communication and patient flow

• Ensure the reception area and waiting room are clean, organized, and welcoming at all times

• Handle administrative tasks including data entry, filing, and document management

• Assist with ordering clinic supplies and coordinating deliveries as needed

• Provide clients with basic information about clinic services, appointment procedures, and general pet care guidance

• Support the veterinary team with day-to-day operations as needed
  
  
  
  

Requirements

• Minimum 1 year of experience in a receptionist, front desk, or customer-facing administrative role

• Excellent verbal and written communication skills in English

• Strong organizational skills and the ability to multitask in a fast-paced environment

• Proficiency in Microsoft Office (Word, Excel, Outlook) and comfort with digital booking or practice management systems

• A professional, positive, and client-centered attitude

• A genuine love for animals and empathy toward pet owners

Preferred

• Prior experience in a veterinary clinic, pet care facility, or animal-related environment

• Familiarity with veterinary practice management software

• Fluency in Arabic or additional languages
  
  
  

Benefits

• Competitive salary: 4,000 – 4,500 AED/month

• A supportive, animal-loving team environment

• Opportunities to grow within the organization