Home Healthcare Coordinator

Key Job Details:- Position: Home Healthcare Coordinator - Openings: 1 - Experience: Minimum 2 to 3 years of UAE home healthcare experience. Key Responsibilities:- Coordinate home healthcare services, including GP visits, nursing care, and physiotherapy at home.- Receive patient inquiries, manage bookings, and arrange home visits according to patient requirements.- Coordinate schedules and assignments for doctors, nurses, and physiotherapists.- Communicate with patients and their families regarding appointments, visit timings, and service requirements.- Follow up with patients after visits to ensure satisfaction and continuity of care.- Coordinate with insurance companies and TPAs regarding eligibility, pre-approvals, and coverage, where applicable.- Maintain accurate patient records, appointment schedules, service reports, and other documentation.- Monitor daily home healthcare operations and ensure timely deployment of healthcare professionals.- Handle patient complaints and coordinate appropriate resolutions.- Support business development activities, referral coordination, and patient relationship management.- Ensure compliance with company policies, patient confidentiality requirements, and applicable DHA regulations.- Prepare daily and monthly operational reports as required by management.- Promote home healthcare services through telephone calls, WhatsApp, email, social media, and other approved marketing channels.- Respond promptly to inquiries and convert potential patient leads into confirmed bookings.Candidate Requirements:- Degree or Diploma in Healthcare Administration, Nursing, Business Administration, or related discipline. - Proven background in healthcare coordination, home health services, or medical center operations. - Good knowledge of the UAE healthcare ecosystem, DHA home care requirements, and appointment scheduling. - Familiarity with insurance pre-approvals and TPA coordination is an added advantage. - Excellent verbal and written English communication skills. - Strong multitasking, organizational, and computer skills (MS Office and healthcare management software). - Ability to thrive in a fast-paced clinical setting; candidates currently residing in the UAE preferred.