Job Description
Key Responsibilities:
· Handle leads generated through Google Ads, Meta Ads, social media, · website enquiries, and other marketing channels.
· Contact potential patients through phone calls and WhatsApp to convert enquiries into confirmed bookings.
· Explain diagnostic services, including MRI, CT scans, ultrasound, mammography, and available health packages.
· Follow up promptly with new and existing leads to maximize conversion rates.
· Maintain accurate lead details, follow-up records, appointment status, and conversion reports.
· Coordinate with the marketing and front desk teams to ensure smooth appointment scheduling.
· Identify reasons for unconverted leads and implement effective follow-up strategies.
· Achieve daily, weekly, and monthly lead conversion targets.
· Maintain professional communication and ensure a positive patient experience.
Candidate Requirements:
· Previous experience in lead conversion, telesales, telecalling, or customer relationship management.
· Experience handling digital marketing leads is preferred.
· Excellent communication, negotiation, and convincing skills.
· Good telephone etiquette and customer-handling abilities.
· Healthcare or diagnostic center experience will be an added advantage.
Ready to apply?
Review the requirements, then send your application to the employer.
