Receptionist

Knowledge:
• Knowledge of office management practices and procedures.
• Familiarity with office filing systems, both digital and physical.
• Understanding of office equipment operation (fax machines, photocopiers, etc.
• Knowledge of common office challenges and solutions, such as scheduling conflicts, system malfunctions, or visitor inquiries.

Skills:
• Verbal Communication: Clear and professional speaking skills for answering calls, greeting visitors, and interacting with staff and clients.
• Written Communication: Ability to write clear, concise, and professional emails, letters, and documents.
• Active Listening: Ability to listen attentively to staff and visitors and respond appropriately with professional manner

Behaviors:
• Strong verbal and written communication skills, including proper phone etiquette.
• Knowledge of professional email etiquette and correspondence.