Account and social manager

Job Description

Account & Social Manager

THE ROLE

This role is the human face of the business to each partner. You own a portfolio of boutique real estate brokerage partner accounts end-to-end; managing the relationship, keeping content moving through the pipeline, coordinating approvals and ensuring the brokerage’s presence across social media is consistent, on-brand and alive.

You are not primarily a systems person or a content creator. You are the person who ensures great strategy becomes great output, on time and to the client’s satisfaction, and that the partner feels genuinely looked after throughout.

WHAT YOU’LL DO

• Own the day-to-day partner relationship for your assigned partners.
• Manage content calendars across your accounts, ensuring what was strategised is briefed, produced, approved and published on schedule.
• Coordinate approvals between clients and the studio, managing feedback loops efficiently and keeping projects moving.
• Deliver regular reporting to clients on their accounts, translating performance data into clear takeaways.
• Manage influencer collaboration logistics for your accounts, coordinating with influencers or their representatives, tracking deliverables and ensuring content is approved and published correctly.
• Flag performance concerns, content gaps or client issues to the Creative Strategist and Creative Director early.
• Attend monthly strategy reviews with the Creative Strategist to ensure client direction stays current.

WHAT WE’RE LOOKING FOR

• 2–4 years managing client accounts or social media in an agency or content studio environment.
• Strong communicator with genuine client confidence; you’re comfortable presenting, managing expectations and having honest conversations.
• Organised and detail-oriented; you run tight calendars, nothing falls through the gaps and approvals don’t stall on your watch.
• Working knowledge of Instagram, LinkedIn and WhatsApp from a content management perspective.
• Understanding of real estate, property or luxury lifestyle sectors is an advantage.

WHY THIS ROLE

Partner relationships at this level; boutique, high-trust, high-quality; are rare in agency work. You’ll have real ownership over your accounts, a small enough studio that your judgment is trusted and a team around you that actually makes things you’re proud of.

WHAT IS LIBERATE

Liberate partners with exceptional real estate agents to build the next generation of real estate businesses. We don’t just help them launch and leave them to it. We build with them, stay close, and grow the business together over the long term. Strategy, brand, tools, operating support, growth systems, capital, counsel, the works.

We actively manage a portfolio of some of the most promising emerging real estate brands in the market, helping each one sharpen its position, win trust, attract talent, and scale with intent.

LIBERATE’S IN HOUSE STUDIO

The studio is the creative and growth engine behind the portfolio of Liberate businesses.

We shape the brands, content, campaigns, market stories, distribution systems, and analytics that help each business earn attention and become credible fast. One day that might mean building the voice of a new niche-led brokerage. Another day it’s turning a major listing into a creatively tantalising signature dish, or driving engagement through data led content, or finding the signal in what’s actually driving trust, leads, and revenue. Far from a content factory, it’s a studio attached to real businesses that we are building for the long term.