Account Receivable Supervisor

Job Description

Job Role and Responsibilities:

1. Accounts Receivable & Billing Management

• Lead and oversee the end-to-end Accounts Receivable cycle, including Navis N4 Billing, invoice processing, credit checks, collections, and resolution of outstanding payments.
• Ensure billing accuracy, timely invoicing, and effective cash collection in line with company policies and internal controls.
• Act as the Subject Matter Expert (SME) for Navis N4 Billing, ensuring the effective use of the system, troubleshooting billing issues, and supporting continuous improvement of billing processes.

2. Customer & Stakeholder Management

• Manage relationships with key customers, including negotiations related to delayed payments, disputes, and non-payment issues.
• Collaborate closely with Commercial, Operations, Finance, and GBS teams to ensure billing accuracy and timely resolution of customer queries and disputes.
• Ensure clear communication and effective coordination across all relevant stakeholders.

3. Reporting, Forecasting & Compliance

• Prepare and present AR performance reports, aging analysis, collection forecasts, and key KPIs to senior management.
• Develop monthly, quarterly, annual, and ad-hoc cash collection forecasts to support business planning and liquidity management.
• Ensure compliance with accounting standards, internal controls, company policies, and applicable regulatory requirements, while supporting month-end and year-end closing activities.

4. Continuous Improvement

• Manage, allocate, and monitor the workload and performance of the Accounts Receivable team, ensuring delivery against departmental objectives.
• Continuously monitor industry trends; support and train the GBS AR team and new joiners, while promoting knowledge sharing and best practices.
• Identify opportunities to improve, automate, and strengthen AR and Navis N4 Billing processes, controls, efficiency, and customer experience.

Desired Candidate Profile:

1. Bachelor’s degree qualification, with work experience of 7 years or more, in Accounts Receivable, using NAVIS (N4) is mandatory, accounting software, TOS ERP systems and MS Excel are essential for this role.
2. Experience of managing a small team will be an added advantage, along with knowledge of UAE tax regulations and compliance requirements.
3. Ability to analyse financial data along with the ability to create and present detailed reports and provide insights and recommendations.

Requirements added by the job poster

• 2+ years of work experience with Navisworks