Front Office Manager

Job Description

Company Description

NMC Healthcare is one of the largest private healthcare networks in the United Arab Emirates. Since our establishment in 1975, we have been dedicated to providing high-quality, personalized, and compassionate care to our patients. We are proud to have earned the trust of millions of people in the UAE and globally. Our commitment to excellence ensures that we consistently deliver top-notch healthcare services. Role Description

This is an on-site, full-time role for a Front Office Manager, located in Abu Dhabi. The Front Office Manager will oversee daily front desk operations, manage a team of front office staff, handle patient inquiries, and ensure a smooth patient flow. The manager will also address any concerns or issues that arise, maintaining a high level of customer service and employee efficiency. Qualifications

• Experience in front desk operations, customer service, and team management
• Strong interpersonal and communication skills
• Ability to handle patient inquiries and resolve issues effectively
• Proficiency in using office software and healthcare management systems
• Excellent organizational and multitasking abilities
• Bachelor’s degree in Healthcare Management, Business Administration, or a related field is preferred
• Experience in the healthcare industry is a plus