Patient Administrator – Emirati

Job Description

Closing date:

• Number of positions: 1
• Recruiter name: Fatma Alharthi
• Reference number: 56515
• Workplace Type: Mediclinic Parkview Hospital | Dubai | United Arab Emirates

MAIN PURPOSE OF JOB

To improve the overall quality of patient care by efficiently performing all aspects of the patient administrator role

KEY RESPONSIBILITY AREAS

• Effectively manage the patient appointment scheduling and registration process
• Manage the medical insurance process and related tasks
• Manage the billing and cash up process
• Meet customer service expectations by improving the quality of patient service

REQUIRED EDUCATION

• Essential: Completed secondary school education (Grade 12)
• Desired: Tertiary Diploma or Bachelor’s Degree preferably within the fields of medical science, finance / accounting

REQUIRED EXPERIENCE

• Essential: 2-3 Years’ experience in a customer services role, preferably in the healthcare industry
• Desired: Experience in a Contact Centre or Healthcare environment

REQUIRED JOB SKILLS AND KNOWLEDGE

• Computer literacy and proficiency in MS Office applications
• CRM (customer relations management) software applications
• Hospital information systems
• Knowledge of company policies and emergency codes
• Knowledge of medical insurance terminologies and process
• Medical terminology and procedures
• Numerical literacy
• Patient scheduling and registration processes

All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family.

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