Job Description
Denial Management & Appeals
- Review denied and underpaid insurance claims and initiate appropriate resubmissions and appeals.
- Investigate reimbursement discrepancies and contractual variances.
- Prepare clear, accurate, and evidence-based appeal submissions.
- Support the resolution of complex billing and reimbursement issues.
Documentation & Collaboration
- Work closely with Coding, Health Information Management, Finance, and Clinical teams to obtain supporting documentation for claims appeals.
- Coordinate with internal stakeholders to ensure efficient claims processing.
- Assist with medical coding and billing activities when required.
Revenue Integrity & Analytics
- Analyze denial trends, underpayments, and revenue leakage opportunities.
- Perform root cause analysis and recommend corrective actions.
- Generate reports and metrics to support performance improvement initiatives.
- Support revenue optimization through data-driven insights.
Process Improvement
- Collaborate with multidisciplinary teams to reduce recurring denials.
- Contribute to workflow enhancements and denial prevention strategies.
- Participate in special projects and continuous improvement initiatives within Revenue Cycle Management.
Compliance & Governance
- Ensure compliance with payer guidelines, healthcare regulations, and hospital policies.
- Maintain strict confidentiality of patient and organizational information.
- Support organizational objectives through adherence to quality and compliance standards.
Qualifications
:Educatio
- nBachelor’s Degree in Paramedical Sciences, Accounting, Healthcare Administration, or a related field
- .Professional Coding Certification from AHIMA or AAPC highly advantageou
sExperienc
- eMinimum 3 years of relevant experience, including at least 2 years in denial analysis and claims resubmission within a hospital or day surgery center
- .Experience with managed care contracts, reimbursement reconciliation, and contract rate analysis is highly desirable
.Skills & Competencie
- sStrong understanding of medical billing, coding, claims processing, and insurance reimbursement
- .Ability to read and interpret medical records and clinical documentation
- .Excellent analytical and problem-solving skills with experience in root cause analysis
- .Strong attention to detail and ability to identify denial trends
- .Proficiency in Microsoft Office applications, particularly Excel
- .Effective communication and stakeholder management skills
- .Ability to manage multiple priorities in a fast-paced healthcare environment
- .High level of professionalism, integrity, and confidentiality
- .Self-motivated with a continuous improvement mindset