Phlebotomist

Job Description

M42 delivers comprehensive healthcare services across the full continuum of care; from primary care to advanced specialty treatments. Leveraging cutting-edge health technologies and precision medicine, we ensure the highest standards of effectiveness, efficiency, and patient-centered outcomes. With a global presence spanning more than 480 facilities in 27 countries and a dedicated workforce of over 20,000 professionals, M42 is uniquely positioned to redefine the future of healthcare on a global scale.

Since its inception in 2010, National Reference Laboratory (NRL) has expanded from a single standalone reference laboratory to a network of 12 state-of-the-art facilities across the United Arab Emirates. NRL provides world-class diagnostic services to the M42 network and partners with more than 250 clients from a wide range of market segments, including private and government hospitals, medical centers and clinics, corporate organizations, and other reference laboratories.

As a Phlebotomist, you will be responsible for delivering high-quality phlebotomy and specimen collection services while creating a positive experience for every patient. You will work with a diverse range of patients and collaborate with healthcare and laboratory teams to ensure accurate, timely, and safe specimen collection.

Responsibilities

• Perform venipuncture and blood collection for pediatric, adult, pregnant, and geriatric patients using appropriate techniques and equipment.
• Verify patient information, test requests, and relevant medical history prior to specimen collection.
• Collect, label, process, store, and transport blood, urine, and culture specimens accurately and safely.
• Ensure high-quality and sufficient specimens are obtained, ideally within the first two attempts.
• Provide clear, compassionate, and culturally sensitive communication to patients throughout the phlebotomy process.
• Prioritize STAT, scheduled, and outpatient requests while ensuring timely specimen processing.
• Maintain aseptic techniques, hygiene, infection control, and patient safety standards.
• Ensure compliance with M42, DOH/DHA, accreditation, and laboratory quality standards, including applicable CAP and ISO requirements.
  

Qualifications

• Completion of an approved Phlebotomy program and/or a minimum 6-month program in Medical Laboratory Sciences.
• Minimum 1 year of post-qualification experience as a Phlebotomist.
• Valid DOH/DHA Medical License and relevant specialty qualification.
• BLS certification; ACLS/PALS is an advantage where relevant to the specialty.
• Strong knowledge of phlebotomy procedures, specimen handling, infection control, and laboratory best practices.
• Good English communication skills; Arabic language proficiency is an advantage.