Job Description
Job Description
- Clinical Support Assistant  is responsible for timely and accurate charging of procedure, store supplies in the hospital information system, scheduling appointments and coordinating communication among healthcare staff.
Responsibilities
ROLE
- Attending hospital Phone calls
- Assist Nurse Manager in compilation of Documentation and other Audits.
- Assist in Maintaining Log Books
- Assist the unit in Clinical /Administrative Works.
- Ensure all patients charged for supplies and procedures in hospital information system for final billing.
- Assist the Nurse Manager / Nurse In-Charge for office work and coordination
- Arrange follow –up appointment for patients / Coordinate insurance approval for procedure / Investigations.
- Coordinate the telephone enquiries and inform the concerned person
- Ensure all admission, discharge, transfer data and post discharge calls are entered in registered book.
- Ensures all patients charged for supplies and procedures in hospital information system for final billing.
- Ensures entry of stock for consumable and non-consumable supplies available in the unit / clinic and maintains the stock level accurately
- Ensures the unit is clean and tidyÂ
- Promotes and displays professional verbal and non-verbal communication and maintain all aspects of confidentiality
- Follow up on discharge calls
- Managing patient records.
- Maintain Inventory of Supplies and Assist with other clinical duties as needed.
- Managing patient records.
GENERAL REQUIREMENTS
- Perform duties according to the hospital policies.
- Perform duties within the scope of practice.
- Maintain infection control principles in everyday practice.
- Maintain safe working environment.
- Follows International Patient Safety goals.
- Participation at unit meetings.
Professional Development/ Education
- Adherence to dress code.
- Wear identification while on duty, uses computerized punch time system correctly.
- Attend Fire & Safety Training and Infection Control training.
- Learn/maintain a working knowledge of the Arabic and English language
Physical/Mental Demands
- Good posture, physical fitness and good personal hygiene.
- Alert and Active, Sound mind.
Work flexibility and adaptability.
Qualifications
Diploma in nursing
Minimum 6 months of experience
Excellent communication skills, able to instill trust and confidence in patients and relatives
Fire & Safety Training and Infection Control Training
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