Product Owner (Digitization)

December 10, 2024

Job Description

The Aftersales Digitization team is part of the Aftersales Centre of Excellence and has a strategic responsibility to support all IT projects and initiatives. 

The Agile POD Owner is a pivotal role within the Digitization team, responsible for guiding, planning, and executing the development of high-quality products that meet their internal customers’ needs and company goals. They are empowered to manage key relationships between the business stakeholders & IT and deliver on business opportunities and outcomes
 

What you will do:
Backlog Maintenance:

•    Manage the process for raising & prioritising new POD initiatives.
•    Meet regularly with business stakeholders to review backlog ensuring all iiatives are approved and have an appropriate business value score for prioritisation
•    Review and approve all AERTs raised for your business area

POD Delivery:
•    Review & complete Business Requirement Documents with business stakeholders
•    Organise scope review and process discussion sessons with key stakeholders and EIT team to finalise scope of all iniatives.
•    Attend daily standups
•    Schedule backlog grooming and prioritisation sessions
•    Work closely with business team, EIT scrum master & delivery team to ensure initiatives are delivered on time to required scope and quality.
•    Manage to resolution any blockers to delivery of the POD minimising team idle time and delays
•    Validate & challenge effort estimates
User Acceptance Testing & Business Change:
•    Support the scheduling of UAT & organisation of resources to participate in the UAT
•    Conduct UAT where necessary
•    Assist with the resolution of any queries or issues identified during UAT
•    Lead change management efforts to facilitate the adoption of all initiatives
•    Develop communication plans and training programs as required

Reporting:
•    Produce & present monthly Steering Committee updates confirming accurate status of all POD iniatives.
•    Producing adhoc reports as required for business leads.
 

Required skills to be successful:
•    Knowledge of Data Analytics and Reporting Tools 

•    Proficient in agile methodologies like Scrum or Kanban.

•    Analytical, problem-solving, and resourceful.
•    Capable of anticipating and resolving conflicts.
 

About the Team:
In this position you will be working in a fast paced and diverse Automotive Aftersales Digitization team. You will be reporting directly to the Product Owner. 

What Equips You For The Role:

•    Emirati with family book
•    Bachelor’s degree in business, engineering, computer science, or a related field (Master’s preferred).

•    3-5 years of experience in large organizations; automotive industry experience is a plus.

•    Good commercial awareness and familiarity with financial statements.
•    Outstanding communication and organizational skills.

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