Job Description
About Dubai Holding Group Services:
Group Services is Dubai Holding’s shared business services arm that provides consolidated business solutions in procurement, finance and human capital across the Group. With a commitment to talent, digital innovation and continuous improvement, it delivers best-in-class service, enhancing the Group’s overall performance.
Group Services is dedicated to transforming operations, elevating service quality and cultivating specialised teams focused on excellence and innovation.
Group Services comprises of:
Group Services Procurement delivers end-to-end value through strategic sourcing, supplier management, and contracting. Enabled by advanced technology, streamlined processes, strong governance, and data-driven insights, it ensures responsible sourcing, cost efficiency, and operational excellence.
Group Services Finance manages financial transactions, budgeting, and reporting to ensure strong fiscal health and cash flow. It empowers informed decision-making through insights that drive sustainable growth and profitability.
Group Services Human Capital manages the full employee lifecycle, ensuring a smooth journey from recruitment to offboarding while fostering a culture that values and supports people—the Group’s greatest asset.
Empowering talent for the future:
Group Services’ greatest strength lies in its people; their collective capabilities serve as the driving force of the company. Dedicated to creating a vibrant talent hub where challenging the norm leads to innovation, collaboration fuels creativity and caring for people and partners cultivates strong relationships, Group Services aims to build a foundation for sustained success.
As a business that views success as a shared journey and celebrates every achievement along the way, Group Services offers the opportunity to grow, develop skills and make a meaningful impact.
Dubai Holding Group Services proudly supports a diverse portfolio of companies:
• Dubai Holding Real Estate
• Dubai Holding Entertainment
• Dubai Holding Community Management
• Dubai Holding Land Estates
• Dubai Holding Hospitality
• Dubai Holding Investments
• Dubai Holding Asset Management
Job Overview:
Here’s your chance to step into the role of Senior Manager Accounts Receivable (Invoice Reconciliation & Reporting) at Dubai Holding Group Services. In this position, you’ll take on key responsibilities that include:
Operational & Functional Execution
- Lead invoice processing to ensure accuracy, timeliness, and compliance with policies and SLAs.
- Monitor KPIs, identify gaps, and drive corrective actions.
- Act as escalation point for invoicing issues and stakeholder queries.
- Support process improvements and special projects within O2C.
- Contribute to budgeting and ensure adherence to approved budgets.
Accounts Receivable & Reporting
- Oversee AR accounting, reconciliations, and month/quarter/year-end closing.
- Ensure compliance with IFRS and accurate revenue recognition.
- Maintain accurate AR ledgers and clear outstanding items.
- Coordinate with R2R teams for accurate financial reporting.
Invoice Processing & Master Data
- Ensure timely invoice generation and distribution.
- Oversee intercompany allocations and ensure accuracy and compliance.
- Maintain and review customer master data for accuracy and completeness.
Stakeholder & Dispute Management
- Resolve invoice-related queries and escalations with internal and external stakeholders.
- Support timely reconciliation with customers and business units.
Controls & Compliance
- Ensure adherence to internal controls, policies, and regulatory requirements.
- Support risk assessments and fraud prevention measures.
- Address audit findings and implement corrective actions.
Continuous Improvement
- Identify and implement process efficiencies and cost optimization opportunities.
- Drive automation and best practices in O2C processes.
People Management
- Lead, coach, and develop a team of 5–6 members.
- Set objectives, monitor performance, and ensure delivery of team KPIs.
- Foster a customer-focused and high-performance culture.
About you: The preferred candidate for this role should possess the following experience and credentials:
Qualifications
- Bachelor’s degree in Finance, Commerce, or Business Administration.
- Professional qualification (ACCA / CIMA / ACA) preferred.
Experience
- 8–10 years of finance experience.
- Minimum 2 years in a managerial role.
- Strong experience in Order-to-Cash, especially invoicing and AR.
- Shared services and/or real estate experience preferred.
- Middle East experience is an advantage.
Technical Skills
- Financial accounting, AR management, and reconciliation.
- IFRS knowledge and revenue recognition.
- Invoice processing and master data management.
- Internal controls, audit, and compliance understanding.
- Stakeholder management and reporting.
- Strong communication and collaboration
About the Benefits: At Dubai Holding, we’re committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team, and enjoy a comprehensive benefits package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered Classification: Internal workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.