Job Description

Student Support Mentor (UAEN)
About Us

Mind Base Education is a dynamic and forward-thinking organization deeply committed to fostering the holistic development of students. At Mind Base, we recognize the transformative power of education and are driven by a passion to empower students not just academically, but also personally and professionally.

Job Description

Position Overview

The Student Success Mentor (SSM) serves as the primary mentor, facilitator, and cohort leader for a group of approximately 25–30 scholarship students participating in the Student Program.

The SSM is responsible for supporting student engagement, attendance, participation, project-based learning, and overall student well-being throughout the program. Acting as a mentor and facilitator, the SSM guides students through workshops, discussions, team activities, and a cohort-based mini-project, helping them develop the skills, confidence, and readiness required for a successful transition to university life abroad.

The Student Success Mentor plays a critical role in creating a positive, supportive, and engaging learning environment while fostering leadership, collaboration, cultural awareness, and personal growth among participants.

Key Responsibilities

Student Mentorship & Support

·       Serve as the primary point of contact for an assigned cohort of 25–30 students.

·       Build positive and supportive relationships with students throughout the program.

·       Guide studying abroad, university life, cultural adaptation, and personal development.

·       Support student well-being and identify students who may require additional assistance.

·       Foster a safe, inclusive, and welcoming environment for all participants.

·       Facilitation & Student Engagement

·       Facilitate cohort discussions, reflection sessions, team-building activities, and learning exercises.

·       Encourage active participation and engagement during workshops and program activities.

·       Support guest speakers, trainers, and workshop facilitators during sessions.

·       Promote peer-to-peer learning and collaboration among students.

·       Lead daily check-ins and cohort debrief sessions.

Cohort Project Facilitation

·       Guide students through a cohort-based mini-project during the program.

·       Facilitate brainstorming, planning, teamwork, and project execution.

·       Support students in developing creative solutions and presentations.

·       Coach students on communication, collaboration, and presentation skills.

·       Assist students in preparing and delivering final project presentations.

·       Attendance & Cohort Management

Monitor and record daily attendance.

·       Track student participation and engagement throughout the program.

·       Ensure assigned students are present, informed, and prepared for all sessions and activities.

·       Maintain accurate attendance and engagement records.

·       Escalate attendance, behavioral, or welfare concerns to program management when required.

Program Operations Support

·       Assist with student registration and orientation activities.

·       Support event logistics and student movement between sessions and activities.

·       Communicate schedules, updates, and program expectations to assigned students.

·       Represent the program professionally at all times.

·       Contribute to the overall success and smooth operation of the Pre-Departure Program.

Requirements

Qualifications & Experience

Essential

Bachelor’s degree (completed within the last 5 years preferred).

Excellent communication and interpersonal skills.

Strong organizational and time-management abilities.

Passion for youth development, education, and student success.

Ability to engage, motivate, and mentor young adults.

Professional, approachable, and positive attitude.

Fluent in English.

Preferred

Former scholarship recipient or study-abroad participant.

Experience in mentoring, coaching, facilitation, education, youth programs, student leadership, camps, or events.

Ability to communicate in both Arabic and English.

Core Competencies

·       Mentoring & Coaching

·       Group Facilitation

·       Leadership

·       Communication Skills

·       Student Engagement

·       Team Building

·       Problem Solving

·       Emotional Intelligence

·       Cultural Awareness

·       Professionalism

·       Public Speaking

Key Performance Indicators (KPIs)

·       Attendance rate of the assigned cohort.

·       Student engagement and participation levels.

·       Successful completion of the cohort mini-project.

·       Student satisfaction and feedback scores.

·       Timely submission of attendance and engagement reports.

·       Positive contribution to the overall student experience.

What We Are Looking For

We are seeking energetic, motivated, and inspiring recent graduates who are passionate about helping the next generation of scholarship students succeed. Student Success Mentors will serve as role models, facilitators, and mentors, guiding students through a transformative pre-departure experience while helping them build confidence, readiness, and a strong sense of community before beginning their international education journey.