Teller
Job Description
Job Purpose:
As a Teller at Emirates NBD, your role is to provide exceptional customer service and perform a variety of banking transactions accurately and efficiently. Manage routine financial transactions, such as deposits, withdrawals, and payments, and ensure compliance with all banking policies and procedures.
Responsibilities:
- Greet customers and provide prompt, courteous, and efficient service.
- Process deposits, withdrawals, and payments accurately.
- Handle cash and checks, ensuring all transactions are balanced at the end of the day.
- Assist customers with requests on international money exchange.
- Maintain and balance the cash drawer daily.
- Ensure compliance with bank policies, procedures, and regulations.
- Respond courteously and effectively to customers problems, escalating those beyond the role limits to the superiors.
Skills and Experience:
- Holds a high school diploma or equivalent.
- Comfortable working face to face with customers
- Good spoken and written communication in English.
- Able to work quickly whilst maintaining accuracy.
