Job Description
Business Development Officer- – SME Sales
– The Key Performance Indicators (KPI) for this role include: – Sourcing new to business banking current accounts – Ensuring the account is funded as per expectations defined in KPI – Generate Fee income for the bank including: 1. Foreign Exchange 2. Trade 3. Bancassurance 4. Deposits – Prospect in targeted markets that require meeting standards in phone calls and face-to-face visits. – Present and sell all business banking products & services to potential customers in an ethical structured & professional manner. – Achieve monthly sales targets in the financial year. – Maintaining and developing relationships with customers to enhance the cross-sell opportunities. – Adhere to Bank’s KYC & AML policy. – Ensure that the KYC guidelines are adhered while onboarding the business banking customers – Conducting micro marketing activities that include participation in various Business Banking events and other direct marketing activities. – Handling objections with a view to increase take-up rates. – Record all sales activities in Daily Sales Reports and update CRM for leads and contacts. – Participate in all Team Activities like morning huddles, training and coaching, complete mandatory compliance and fraud trainings, Lean & rewards celebrations.