Job Description

  • Responsible for operating cash register, counting money at end of shift
  • Record daily sales, update prices & perform other related duties. 
  • Greet and welcome staff & guests entering the cafeteria.

KEY RESPONSIBILITIES AND DUTIES:

  • Calculate total payments received during a time period and reconcile this with total Cafeteria sales. Keep track of sales & make sure the money in register accurately reflects the items sold at the end of the day.
  • Tabulate data regarding bills, total amounts, cafeteria inventory/other relevant billing services in cash registers or record them in computers.
  • Monitor & bill guest / attendants of IP patients for food services supplied.
  • Participate in monthly & yearly cafeteria & Hospital stock takes. 
  • Prepare monthly consumption statement for the cafeteria along with the SCM/Operations Manager.
  • Allocation of AR Remittance advice.
  • Reconciliation of actual payment received verses Remittance advises. 
  • Report on all issues and coordinate with management on a regular basis.
  • Facilitate the processing of Accounts payable invoices to support AP team. 
  • Assist billing team in reconciliation and report consolidation.

.

Experience:

  • Two or more years of relevant experience
  • Experience working in relevant field
  • Must have Cash Register experience
  • Strong personal computer and business solutions software skills
  • Strong interpersonal skills for interacting accountants, clients, and upper management
  • Good communication skills for communicating with support personnel and management
  • Strong analytical and problem solving skills
  • Good presentation skills for educating internal clients on accounting principles
  • Good planning and organizational skills to balance and prioritize work
  • Strong personal computer and business solutions software skills
  • Strong interpersonal skills for interacting accountants, clients, and upper management
  • Good communication skills for communicating with support personnel and management
  • Strong analytical and problem solving skills
  • Good presentation skills for educating internal clients on accounting principles
  • Good planning and organizational skills to balance and prioritize work
  • Good planning and organizational skills to balance and prioritize work

OTHERS:

Quality Improvement (Safety, Risk Management):

  • Participates in continuous quality improvement projects, and Departmental projects.
  • Demonstrate a safe working environment through compliance with Hospital Policy and Procedure regarding safety & infection control.
  • Promote and maintain a culture of safety.

Patient Experience:

  • Participates in customer service trainings
  • Encourages customers to respond to Satisfaction Survey 

Conditions:

  • The job description is subject to periodic review and may be updated as necessary. All job descriptions are reviewed every 3 years or more often as deemed applicable to ensure they remain relevant.

COMPETENCIES:

  • Abilitty to manage stress
  • Adaptability & Flexibility
  • Customer Service
  • Quality oriented
  • Taking Responsibility
  • Teamwork
  • Understanding the Job
  • AI Awareness & Understanding
  • Empathy & Sympathy
  • Cultural Fit
  • Effective Communication