IT Technician
Job Description
- Manage the needs of the ned user against those of any service providers
- Monitoring hardware, software and system performance metrics
- Install, configure and maintain servers, PC’s peripherals, IT tools/equipment, software
- tools, packaged software, antivirus, utilities and software patches
- Training end-users (Academic & Non-Academic Staff) on hardware functionality and software programs
- Respond to emergency calls to classrooms for equipment, software or network problems
- Managing the school apps/ IT systems and training the staff to use the systems efficiently
- Giving desktop support/ trouble shooting to all members of the school community
- Managing IT Equipment including Laptops, Desktop PC, Computer Labs and other whole school IT facilities
- Printer Management including the re-ordering of consumables
- Undertake computer rebuild when appropriate
- Set up and removal of IT Equipments (Assemblies, presentations, trainings, etc)
- Assist in new official email ID creation for the staff
- Assist in creation of credentials for staff and students for assessments and other school IT systems
- Maintenance of school shared storage and providing necessary access to the school staff as directed by SLT
- Activation and deactivation of email ID in line with the HR requests
- Create and maintain email groups
- Assist during student assessment and setting up iPads and other devices to facilitate the assessments
- Other reasonable duties as requested
Skills
Education: Bachelor’s Degree in IT
Experience: • At least 4 years’ experience in a similar role
Competencies:
- Knowledge and understanding of all IT issues in school.
- Regular updates should be part of the day-to-day role and being aware of them is essential
- Ability to communicate with all staff is important especially when technical issues that may affect the day-to-day practice.
- An ability to assess the school hardware and keep stock in as good a working condition as possible so that the SLT can plan for replacement is essential
Attributes:
- Staying Updated with the latest IT advancements
- Keeping track of trends in IT support
- Strong Analytical skills
- Networking and Communication Skills
Taaleem is committed to safeguarding and promoting the welfare of children. At Taaleem, we hold ourselves to a high standard of effective practices in relation to child protection and we are committed to safeguarding and promoting the welfare of children. We expect all staff to share this commitment. Successful applicants will be subject to various background checks including, receipt of high quality references, proof of relevant qualifications, identification and police checks, including overseas checks.
