Manager of School Operations

Job Description

We are looking to appoint Manager of School Operations at Arcadia British School in Dubai who will oversee all non-academic operations of the school. The role involves managing facilities, logistics, compliance, and administrative functions to ensure a safe, efficient, and supportive environment for students and staff. The position is key to enabling the school to achieve its strategic objectives and maintain high service standards.

Position Requirements Criteria

·      Bachelor’s degree in Business Administration, Operations Management, or a related field.

·      At least 5 years of experience in operations management, ideally in an educational or international setting.

Essential:

·      Familiarity with budget planning, financial oversight, and resource management.

·      Knowledge of operational and compliance requirements for educational institutions.

·      Proven track record of managing diverse teams effectively.

Desirable:

·      Experience within a British or international school environment.

·      Formal certifications in project management, health and safety, or risk management.

·      Understanding of safeguarding and child protection policies.

·      Familiarity with the National Curriculum of England or similar frameworks.

·      Knowledge of IT systems used in school operations.

Skills and Competencies

Essential:

·      Exceptional organisational and multitasking abilities, with a strong attention to detail.

·      Effective leadership and team management skills, with the ability to motivate and inspire.

·      Proficiency in operational software and Microsoft Office Suite, with the ability to analyse and report data.

·      Excellent communication and interpersonal skills, capable of building relationships across diverse stakeholders.

·      Problem-solving skills, with the ability to remain calm and make decisions under pressure.

Desirable:

·      Strategic thinking and planning capabilities.

·      Experience with event planning and logistics coordination.

·      Familiarity with local regulations governing educational institutions.

·      Experience in leading change management initiatives.

·      Customer service orientation, with a focus on stakeholder satisfaction.

Attributes:

·      A proactive and adaptable mindset, capable of addressing unexpected challenges effectively.

·      Strong ethical values and a commitment to maintaining the highest standards of integrity.

·      Passion for education and a genuine interest in contributing to a vibrant school community.

·      Resilience and the ability to work in a fast-paced, dynamic environment.

·      Commitment to fostering a safe and inclusive environment for students and staff.

Key Job Accountabilities

Please note that this is a broad oversight of the main responsibilities and the full job description will include additional details.

Key Performance Indicators (KPIs):

·      Timely completion of maintenance and infrastructure projects within budget.

·      High stakeholder satisfaction, as measured by surveys and feedback.

·      Full compliance with all health, safety, and regulatory requirements.

·      Efficient execution of school events and activities with minimal disruptions.

·      Continuous improvement in operational systems and service delivery.

Core Responsibilities:

·      Operational Leadership

·      Facilities and Infrastructure

·      Administration and Support Services

·      Compliance and Risk Management

·      Event and Logistics Management

·      Stakeholder Engagement

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