Job Description
Role Profile
- Support the planning, scheduling, and execution of preventive and corrective maintenance activities in coordination with stores and internal stakeholders to ensure seamless operations.
- Conduct regular store inspections to verify compliance with maintenance schedules, service level agreements, and operational standards.
- Coordinate and monitor maintenance activities to ensure timely completion, quality workmanship, and compliance with approved specifications.
- Assess contractor performance, identify service gaps, and drive corrective actions to improve service quality and operational efficiency.
- Manage inventory of maintenance consumables and critical spare parts to maintain operational readiness and minimize equipment downtime.
- Respond promptly to maintenance requests, incidents, and emergencies, coordinating appropriate actions to ensure business continuity and workplace safety.
- Maintain accurate maintenance records, prepare performance reports, and recommend process improvements to enhance operational effectiveness.
- Support team performance through coaching, training coordination, workforce planning, and adherence to company policies, procedures, and safety standards.
Requirements
- Experience in planning and executing preventive and corrective maintenance programs while ensuring compliance with operational standards and maintenance schedules.
- Ability to maintain accurate asset maintenance records, service histories, and preventive maintenance documentation.
- Experience in monitoring service providers and contractors to ensure quality service delivery and compliance with contractual obligations.
- Strong stakeholder management skills with the ability to coordinate maintenance activities across multiple departments while minimizing operational disruption.
- High School Diploma or equivalent qualification. Relevant technical or maintenance certifications are an advantage.
- Minimum of 4 years of maintenance experience, including at least 1 year within a retail environment.
- Strong communication, organizational, multitasking, problem-solving, and project management skills, with the ability to prioritize tasks, take initiative, and work effectively in a fast-paced environment.