Telesales Executive

Marketing and Sales
Dubai
February 6, 2026
Full Time
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Job Description

We are hiring a Remote Telesales Executive to manage first-contact calls with inbound leads. This role is strictly focused on lead pre-qualification, not closing sales.

As the first point of contact, you will follow a structured call flow to assess each lead’s level of interest, budget range, and timeline. Qualified prospects are then transferred or scheduled with Senior Sales Advisors for detailed consultations and closing.

This position is ideal for candidates who are process-driven, confident on the phone, and comfortable working in a high-volume inbound environment with clear scripts, criteria, and performance metrics.

Key Responsibilities

  • Handle inbound calls from new leads promptly and professionally
  • Engage prospects to understand their needs, interests, and expectations
  • Ask structured pre-qualification questions covering:
  • Level of interest
  • Budget range
  • Purchase or investment timeline
  • Provide a concise, accurate overview of available investment options and explain next steps in the sales process
  • Assess and classify leads as qualified or non-qualified based on predefined criteria
  • Schedule, book, or hand over qualified leads to Senior Sales Advisors
  • Accurately update CRM records, including:
  • Call outcomes
  • Lead status
  • Notes and follow-up actions
  • Maintain consistent adherence to call scripts, quality standards, and internal processes
  • Meet daily and weekly activity targets, including call volume and qualification accuracy
  • Follow assigned shift schedules reliably and professionally

Requirements

  • Previous experience in telesales, inside sales, call center, or lead qualification roles
  • Strong spoken English communication skills (clear, confident, and professional tone)
  • Proven ability to follow scripts, objection-handling cues, and qualification frameworks
  • Comfortable managing high-volume inbound calls while maintaining accuracy and professionalism
  • Basic experience using CRM systems, including updating lead statuses and notes
  • Strong time management and organizational skills; detail-oriented and process-driven
  • Ability to work independently in a remote environment with minimal supervision
  • Reliable internet connection and a quiet, professional home workspace
  • Flexibility to work shift-based schedules, including weekends if required

Benefits & What We Offer

  • Remote-first role with shift-based flexibility
  • Fixed salary plus performance-based incentives
  • Clearly defined responsibilities with no closing pressure (qualification-only role)
  • Structured scripts, onboarding, and ongoing training provided
  • Consistent inbound lead flow (no cold calling)
  • Clear performance metrics and KPIs
  • Opportunity for career progression into Senior Sales or Advisory roles based on performance
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