Account Manager

Job Description

About Steleo Agency

Steleo is a brand strategy and creative agency specialising in the real estate and luxury goods sectors. We work with property developers, interior design firms and luxury brands across the UAE and GCC to build strong brands and deliver marketing that drives measurable growth.

The Role

We are looking for an experienced Marketing Account Manager with strong agency and marketing knowledge. You will manage client accounts across branding, design, social media, content, paid advertising and lead generation, while guiding clients strategically and coordinating with internal teams.

The role also involves supporting prospect meetings, presenting Steleo’s capabilities and helping potential clients understand why we are the right agency partner.

Key Responsibilities

·       Manage assigned client accounts and act as the main point of contact between clients and Steleo’s internal teams.

·       Build strong client relationships, manage expectations and ensure clear, consistent communication.

·       Understand each client’s business, audience, objectives and marketing requirements.

·       Provide strategic marketing guidance across branding, design, social media, content creation, paid advertising and lead generation.

·       Translate client requirements into clear briefs, priorities and timelines for the internal team.

·       Oversee the quality, accuracy and timely delivery of client work.

·       Lead client meetings, campaign reviews, planning sessions and monthly performance discussions.

·       Manage multiple accounts and projects while ensuring deadlines and agreed scopes are maintained.

·       Identify relevant opportunities to strengthen or grow existing client accounts.

·       Participate in prospect meetings and presentations, confidently explaining Steleo’s services, experience and approach.

·       Support the preparation of proposals, scopes of work and the onboarding of newly signed clients.

·       Maintain accurate client records, reports, meeting notes and account updates.

Essential Requirements

·       At least 2 years of experience in marketing, account management or client services.

·       Previous experience working within a marketing, advertising, branding, social media or creative agency is required.

·       Strong practical understanding of marketing strategy and digital marketing.

·       Experience managing multiple client accounts, campaigns and creative deliverables.

·       Working knowledge of branding, graphic design, social media management, content creation, paid advertising and lead generation.

·       Ability to assess client requests and provide strategic recommendations rather than functioning only as a coordinator.

·       Strong client-facing, presentation, negotiation and persuasion skills.

·       Ability to confidently lead meetings and communicate with senior decision-makers.

·       Excellent spoken and written English – Arabic is a plus

·       Strong organisation, attention to detail and deadline-management skills.

·       Commercial awareness and the ability to manage scope, budgets, resources and account profitability.

·       Ability to manage pressure, competing priorities and changing client requirements.

·       Proactive, solutions-focused and comfortable taking ownership of client accounts.

·       Experience working in the UAE or GCC market.

Preferred Experience

·       Experience managing accounts within the real estate, property development, interior design or luxury sectors.

·       Knowledge of brand strategy, brand development and creative production.

·       Experience with Meta advertising, Google Ads, lead-generation campaigns and CRM systems.

·       Experience supporting pitches, proposal presentations and client onboarding.

·       Familiarity with HubSpot or similar CRM and account-management platforms.

·       Arabic or an additional business language would be advantageous.