Job Description

Payment Collection & Receipting:

  • Receive and process payments from owners through cash, credit card (POS), bank transfer, and online payment portals
  • Issue official system‑generated receipts promptly for all collections
  • Ensure payments are correctly applied to the respective owner accounts, units, and communities
  • Handle advance & partial payments, penalties, and adjustments as per OA policies

Cash Handling:

  • Custodian of cash collections in accordance with cash handling & security procedures
  • Perform daily cash counts and match physical cash with system records
  • Ensure timely cash deposits into designated Owners Association bank accounts
  • Report shortages, overages, or discrepancies immediately to Finance Management
  • Ensure no commingling of funds between different OAs or Communities

Credit Card & Online Payment Processing:

  • Process credit card payments accurately via approved POS systems
  • Monitor online payment gateways and confirm successful transaction settlements
  • Ensure correct posting of card and online collections to the accounting system
  • Track transaction fees, failed payments, reversals, and reconcile them to bank accts.

Daily Reconciliation & Reporting:

  • Prepare daily collection reports segregated by payment mode (cash, card, online, bank transfer)
  • Reconcile cashier collections with POS reports, bank statements, and systems
  • Submit daily summaries with supporting documents to the Finance Team
  • Maintain proper audit trails for all transactions

Compliance & Internal Controls:

  • Maintain proper documentation for verification and audit purposes
  • Maintain organized records of receipts, POS slips, online confirmations, and deposit slips
  • Ensure accurate filing (physical or digital) in accordance with document retention policies
  • Support auditors with cashier‑related schedules, confirmations, and reconciliations
  • Liaise with banks and payment gateway providers, as required
  • Support month‑end close activities related to collections and reconciliations
  • Adhere strictly to system access controls and authorization levels

Qualification:

  • Bachelor’s degree Finance or Accounting
  • Certification in Accounting

Experience and Other Skills:

Experience

  • Minimum of 5 years of experience in a similar role, preferably in property management, Owners Association or Community Management.
  • Experience in Property Management systems and Oracle Fusion.

Other Skills:

  • Excellent communication and interpersonal skills for engaging with internal and external stakeholders.
  • Excellent knowledge of MS Excel
  • Strong attention to detail and numerical accuracy
  • High integrity and adherence to confidentiality
  • Familiarity with POS machines, online payment platforms, and ERP systems

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