Job Description
Payment Collection & Receipting:
- Receive and process payments from owners through cash, credit card (POS), bank transfer, and online payment portals
- Issue official system‑generated receipts promptly for all collections
- Ensure payments are correctly applied to the respective owner accounts, units, and communities
- Handle advance & partial payments, penalties, and adjustments as per OA policies
Cash Handling:
- Custodian of cash collections in accordance with cash handling & security procedures
- Perform daily cash counts and match physical cash with system records
- Ensure timely cash deposits into designated Owners Association bank accounts
- Report shortages, overages, or discrepancies immediately to Finance Management
- Ensure no commingling of funds between different OAs or Communities
Credit Card & Online Payment Processing:
- Process credit card payments accurately via approved POS systems
- Monitor online payment gateways and confirm successful transaction settlements
- Ensure correct posting of card and online collections to the accounting system
- Track transaction fees, failed payments, reversals, and reconcile them to bank accts.
Daily Reconciliation & Reporting:
- Prepare daily collection reports segregated by payment mode (cash, card, online, bank transfer)
- Reconcile cashier collections with POS reports, bank statements, and systems
- Submit daily summaries with supporting documents to the Finance Team
- Maintain proper audit trails for all transactions
Compliance & Internal Controls:
- Maintain proper documentation for verification and audit purposes
- Maintain organized records of receipts, POS slips, online confirmations, and deposit slips
- Ensure accurate filing (physical or digital) in accordance with document retention policies
- Support auditors with cashier‑related schedules, confirmations, and reconciliations
- Liaise with banks and payment gateway providers, as required
- Support month‑end close activities related to collections and reconciliations
- Adhere strictly to system access controls and authorization levels
Qualification:
- Bachelor’s degree Finance or Accounting
- Certification in Accounting
Experience and Other Skills:
Experience
- Minimum of 5 years of experience in a similar role, preferably in property management, Owners Association or Community Management.
- Experience in Property Management systems and Oracle Fusion.
Other Skills:
- Excellent communication and interpersonal skills for engaging with internal and external stakeholders.
- Excellent knowledge of MS Excel
- Strong attention to detail and numerical accuracy
- High integrity and adherence to confidentiality
- Familiarity with POS machines, online payment platforms, and ERP systems