Housing Support (Temporary/Immediate Start) 

Job Description

Al Ain British Academy is seeking a motivated and hardworking individual to join our Facilities team as an Accommodation Assistant (Temp) for 2 month contract. This is an exciting opportunity for someone with prior experience in a administrative and accommodation to join our school.

This temporary role will involve ensuring that the accommodation requirements are met in line with the school’s policies and expectations, overseeing the maintenance and upkeep of staff housing, and coordinating with service providers.

If you have a passion for working with families, strong organizational skills, and experience in accommodation provision, we encourage you to apply.

Responsibilities

Main Duties: 

• Manage the allocation and arrangement of staff accommodation, ensuring compliance with school policies and Aldar Education’s housing regulations.
• Handle staff accommodation requests, coordinating with the housing committee and managing move requests.
• Negotiate terms and conditions with property management companies, ensuring that all agreements are in line with school policies.
• Oversee the procurement, refurbishment, and timely delivery of furniture for staff accommodations.
• Conduct check-in and check-out inspections, ensuring that accommodation is maintained to the highest standards.
• Coordinate with management agents for repairs, maintenance, and contract renewals related to staff housing.
• Supervise the cleaning, landscaping, security, and utilities management for leased accommodations.
• Address tenant complaints and liaise with relevant service providers to resolve issues promptly.
• Facilitate apartment orientation, key handovers, and inventory management for new staff members.
• Manage the offboarding process for vacating staff, including bill cancellations and accommodation inspections.
• Ensure that vacated apartments are cleaned, maintained, and ready for reallocation.
• Maintain an updated housing log and timeline for accommodation-related activities.

General Operations:

• Act as the primary point of contact for staff tenants to report accommodation issues and concerns.
• Respond to housing-related email requests and inquiries from staff in a timely and professional manner.
• Coordinate with external service providers to ensure the smooth operation of accommodation-related services.

Health, Safety, & Compliance:

• Ensure that all staff accommodations are maintained in accordance with health and safety regulations.
• Support the Facilities team in monitoring compliance with local government regulations and Aldar Education policies.
• Ensure all accommodation-related audits and inspections are carried out promptly and effectively.

Qualifications

Minimum Qualifications:

• Minimum diploma or degree in a relevant field.

Minimum Experience:

• Previous experience in a similar administrative or accommodation management role within a school or facilities services environment.
• Familiarity with property management and housing regulations is an advantage.

Job Specific Knowledge and Skills:

• Fluent in English (both written and oral), Arabic is a plus.
• Strong organizational and multitasking abilities with keen attention to detail.
• Ability to handle pressure and execute tasks in a timely manner.
• Excellent interpersonal skills and the ability to communicate effectively with tenants and external service providers.
• Ability to work independently, with excellent problem-solving skills.
• Basic knowledge of facilities management, health and safety regulations, and local government compliance matters.

Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Offers of appointment are subject to satisfactory references and police clearance.

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