Human Resources Officer

Job Description

To support the full spectrum of Human Resources functions, including employee lifecycle management, employee relations, performance management, HR operations, policy administration, employee engagement, compliance, and workforce support. The HR Generalist Officer will act as a key liaison between employees, management, and operational teams, ensuring the efficient delivery of HR services while supporting business objectives across white-collar and blue-collar workforces.

Key Responsibilities:

HR Operations & Employee Lifecycle Management

• Coordinate end-to-end employee lifecycle activities, including onboarding, employee transfers, promotions, contract amendments, and separations.
• Ensure employee records are maintained accurately and updated in the HRMS.
• Prepare employment letters, salary certificates, NOCs, disciplinary notices, and other HR-related documentation.
• Support probation reviews, confirmation processes, and employee status changes.
• Ensure all HR transactions comply with company policies and local labor laws.

Onboarding & Employee Integration

• Facilitate onboarding and induction programs for new employees.
• Coordinate joining formalities, document verification, visa-related documentation, and orientation sessions.
• Partner with departments to ensure smooth employee integration and deployment to operational sites.
• Track new hire onboarding progress and employee experience.

Employee Relations

• Act as the first point of contact for employee queries, concerns, and grievances.
• Conduct employee counseling sessions and support conflict resolution initiatives.
• Assist in disciplinary investigations, warning processes, and employee relations cases.
• Promote a positive work environment and ensure fair and consistent application of company policies.
• Support employee welfare initiatives, particularly for blue-collar employees residing in company accommodations.

Performance Management

• Coordinate annual performance appraisal cycles and mid-year reviews.
• Follow up with managers on goal setting, performance discussions, and appraisal completion.
• Monitor performance improvement plans (PIPs) and support managers in performance-related matters.
• Generate performance-related reports and metrics.

Employee Engagement & Retention

• Assist in planning and executing employee engagement activities, recognition programs, wellness initiatives, and company events.
• Conduct employee satisfaction surveys and analyze feedback.
• Support initiatives aimed at improving employee retention and workplace culture.
• Facilitate communication campaigns related to HR policies and organizational updates.

HR Compliance & Policy Administration

• Ensure compliance with UAE Labor Law, company policies, and internal procedures.
• Assist in policy implementation and communication across business units.
• Support HR audits and maintain required documentation and records.
• Monitor HR compliance requirements related to visas, work permits, medical insurance, and regulatory obligations.

HR Reporting & Analytics

• Prepare HR dashboards and monthly reports covering headcount, turnover, absenteeism, employee relations cases, and workforce demographics.
• Maintain accurate HR data and generate reports for management decision-making.
• Support workforce planning, manpower tracking, and organizational reporting requirements.

Support for Recruitment Activities

• Coordinate interview schedules and candidate documentation as required.
• Support onboarding activities for newly hired employees.
• Liaise with the Talent Acquisition team to ensure smooth manpower mobilization and deployment.
• Assist in maintaining staffing records and workforce data.

Qualifications:

Education-

• Bachelor’s Degree in Human Resources, Business Administration, Psychology, or a related field.

Experience-

• 3-5 years of Human Resources experience, preferably within the Facilities Management, Property Management, Construction, Hospitality, or Service industry.
• Experience supporting both blue-collar and white-collar employees.
• Strong understanding of HR operations, employee relations, and UAE labor regulations.
• Experience working with HRMS platforms and HR reporting tools.