Asst Manager
Job Description
Asst Manager – Student Information System
The Assistant Manager – Student Information System (SIS) leads the administration, optimization, and governance of the HCT’s Student Information System to ensure accuracy, integrity, security, and compliance of academic and student data.
Responsibilities –
Main Responsibilities –
- Strategic Role – Develop and implement SIS governance frameworks aligned with institutional strategy and academic policies.
- Ensure SIS configuration supports approved academic structures, study plans, grading schemes, and progression frameworks.
- Ensure compliance with UAE MOE/MOHESR regulations, accreditation standards, and internal governance requirements.
- Lead system optimization initiatives to enhance operational efficiency and student experience.
- Provide analytical insights and reports to support institutional planning and decision-making.
- Advise the Registrar on system risks, data integrity concerns, and compliance matters.
Core Competency –
- Oversee the daily administration and functional management of the Student Information System (SIS).
- Ensure accurate setup and maintenance of:
- Academic programs and study plans
- Course catalog and curriculum structures
- Registration rules and prerequisites
- Academic standing rules and GPA calculations
- Degree audit configurations
- Graduation eligibility workflows
- Monitor system data integrity and conduct regular audits of academic and student records.
- Ensure timely processing of academic cycles, including registration, grading, progression, and graduation.
- Manage user roles, permissions, and access controls in coordination with IT and data protection policies.
- Oversee system configuration for academic calendar, term rollovers, and catalog updates.
- Resolve complex system-related academic record discrepancies and escalation cases.
- Maintain documentation of SIS workflows, configuration standards, and user manuals.
Compliance & Quality Assurance –
- Ensure SIS data aligns with approved academic policies and Academic Council decisions.
- Lead internal audits related to student records, curriculum integrity, and graduation certification.
- Support external audits, accreditation reviews, and regulatory reporting.
- Ensure data protection compliance in accordance with UAE regulations and institutional confidentiality policies.
- Monitor accuracy of graduation approvals and academic eligibility validations.
Project Management & System Enhancement Role –
- Lead SIS enhancement projects, upgrades, integrations, and digital transformation initiatives.
- Collaborate with IT on system architecture, automation, and interface development (e.g., LMS, finance, HR systems).
- Manage user acceptance testing (UAT) for system updates and new modules.
- Track project timelines, risks, and deliverables, escalating issues to the Registrar when necessary.
- Coordinate cross-functional working groups to implement new SIS features and process improvements.
- Support dashboard development and advanced reporting capabilities with Institutional Research.
Stakeholder Engagement & Training –
- Serve as functional lead and subject matter expert (SME) for SIS across campuses.
- Provide training and guidance to registration, academic services, and faculty users.
Qualifications – Bachelor’s degree required. Master’s degree in Information Systems, Higher Education Administration, Business Administration, or a related field preferred.
Experience – Minimum of 7–9 years of experience in Student Information Systems, academic records management, or enterprise system administration within higher education, preferably in the UAE or GCC.
Compensation – As per Company Policy
