Manager – Accounts Payable

Job Description

Manager – Accounts Payable (UAE nationals)
 

Position Purpose:

Responsible for managing finance tower operational processes ensuring all Accounts Payable Activities such as month end closing, timely invoice booking, timely payments, supplier reconciliation and monthly reporting. Ensure process service level targets met including customer expectations, improve operational effectiveness and efficiency, resolve problems and develop process team. Research, analyze, design and communicate finance’s continuous improvement activities and processes.

Role Description:

• Act as a subject matter expert in their process domain
• Manage process team (manage resources, follow-up issues, monitor performance, manage escalations)
• Responsible in ensuring processes are compliant with company policies, procedures and audit/legal requirements
• Support in identifying and implementing opportunities for continuous improvements in processes, systems and procedures
• Ensure service is delivered with a strong focus on customer satisfaction and in accordance with SLA’s
• Measure performance metrics and report performance indicators to client
• Manage Aged invoice balance. Drive root cause analysis to identify and address the underlying cause of any issues
• Support in setting and managing team targets
• Lead, motivate and develop team to ensure staff performance
• Measuring Service Level Agreements and communication to the client
• Review and approve reconciliations
• Achieve data processing targets
• Development and tracking of scorecard metrics.
• Maintain process documentation, communicate updates
• Evidence of process knowledge share across members of finance team
• Minimal (agreed target) team issues required to be raised to the level of the Unit Head
• Zero noncompliance from audits
• Agreed number of initiatives identified and delivered within agreed timelines
• Customer expectations met or exceeded meeting all agreed SLA’s
• Metrics dashboard available and current to agreed schedule
• Full root cause with corrective action available for Age trial balance issues
• SMART targets in place and reviewed regularly with all team members
• Individual development plans in place for team & clear deliverables tracked
• Status of performance vs SLA’s kept current & regularly communicated
• Reconciliations approved as per SLA
• % data processing targets achieved
• Metrics in place, reported on, RCA for any out of tolerance issues
• All documentation current as per agreed plan and schedule.

Knowledge, Skills & Experience:

• Bachelor’s degree required, preferably in Operations or Accounting.
• Professional accounting qualification such as ACA, ACCA, CPA is an added advantage.
• 8+ years of post-qualification experience
• 3+ years’ experience in an established Global Shared service centre is an added advantage Currently managing a team of professionals
• Change and Innovation Management and Process Management desired, experienced in building and managing effective teams, knowledge of Shared Services environment and associated operational measures desired
• Demonstrated knowledge & understanding of legal and business issues related to credit control and collections.
• Adhere to proper accounting methods, policies and principles
• Strategic Agility, Problem Solving, Priority Setting, Planning, Customer Focus
• Delegation, Informing, Managing/Measuring Work, Functional/Technical Skills, Ability to multitask
• Familiarity with Oracle and basic computer programs (Word Processing, Spreadsheets, PowerPoint, etc.)
• Excellent communication skills – both verbal and written