Senior Manager – Quality Assurance and Institutional Effectiveness

Quality Assurance & Control
Ajman
October 9, 2025
Full Time
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Job Description

The candidate will lead Outcome-Based Evaluation Framework implementation, local and international accreditation cycles (both programmatic and institutional), University ranking, institutional research, and continuous improvement across programs and administrative units, in line with UAE MOHESR/CAA standards and the OBF Framework, reporting directly to the Dean of Quality Assurance and Institutional Effectiveness.

Key Responsibilities

  • Develop, implement, and monitor the College QA framework aligned with GMU’s OBF and UAE MOE/CAA standards; ensure readiness for internal/external reviews.
  • Oversee accreditation, licensure, and periodic review submissions; manage site-visit logistics and evidence rooms.
  • Drive institutional research, data collection, and analytics for evidence-based decisions; deliver KPI dashboards.
  • Lead program reviews, curriculum mapping, and continuous quality improvement (CQI) with Program Directors/Chairs.
  • Conduct internal audits and implement corrective and preventive actions (CAPA); verify effectiveness.
  • Build a culture of quality, accountability, and continuous improvement across academic and administrative units.

Qualifications & Background

  • Master’s degree required; PhD preferred in a relevant field.
  • Proven experience in higher education, with a strong track record in quality assurance, accreditation, or institutional effectiveness.
  • Minimum 7–10 years of experience in quality assurance and accreditation in higher education.
  • Candidates with academic or administrative experience in health sciences are especially encouraged to apply.
  • Familiarity with UAE MOE/CAA standards and international accreditation frameworks is an advantage.
  • Excellent analytical, organizational, and communication skills.
  • Demonstrated ability to lead projects and work collaboratively across diverse teams.
  • Strong analytical skills with experience in KPI dashboards, data analytics, and institutional research.
  • Excellent communication, organizational, and team-building abilities.
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