Admission Coordinator

Job Description

Key Responsibilities:

Admissions Management:

• Respond to inquiries from prospective students and families via phone, email, and in person.
• Guide applicants through the entire admissions process, from initial inquiry to enrollment.
• Coordinate tours, interviews, and information sessions.
• Ensure all application documents are complete and processed in a timely manner.

Sales and Enrollment Growth:

• Proactively follow up with leads to nurture interest and increase application conversion rates.
• Identify and engage prospective students through outbound calls, emails, and outreach events.
• Maintain a strong knowledge of the institution’s programs, benefits, and differentiators to effectively sell the value proposition.
• Meet or exceed enrollment targets and other key performance metrics.

Relationship Management:

• Build and maintain positive relationships with prospective students, families, and external partners.
• Represent the institution at school fairs, open houses, and community events.

Data and Reporting:

• Maintain accurate records of all communications and admissions activities in the CRM system.
• Track enrollment trends and provide regular reporting to leadership.

Qualifications:

• Bachelor’s degree preferred.
• 2+ years of experience in admissions, recruitment, sales, or a related field.
• Strong interpersonal, communication, and persuasive skills.
• Comfortable working with sales targets and KPIs.
• High level of organizational skills and attention to detail.
• Ability to work occasional evenings and weekends as needed for events.