Corporate Receptionist

Job Description

About the job

We are Imbono. A leading operator and provider of infrastructure and essential goods and services across emerging markets. There is no other emerging markets player like us. We combine global capital and operational expertise in a single, integrated model. We are the architects of possibility – sharp thinkers, problem solvers, and resourceful innovators who make things happen when no one else can. And every project is built to last. Our ambition is to transform the lives of more than 100 million people by 2040 by expanding access to essential services such as water, energy, food, healthcare, education, and infrastructure. Our Mission is delivering integrated, high-impact solutions that expand access to essential services combining operational execution, local presence, strategic partnerships, and sustainable capital.

About the Department

The Corporate Services & Facilities department is responsible for ensuring seamless operation of the workplace environment across Imbono, enabling employees and business leaders to perform effectively and productively. It manages office operations, including workplace logistics, front-of-house services, local and international travel coordination, transportation management, event and meeting support, procurement of office-related goods and services, vendor management, and workplace experience initiatives, ensuring a professional, functional, and well-maintained working environment. The function works closely with all departments and external service providers to coordinate workplace requirements and maintain operational standards and culture across the business.

Role Summary

The corporate receptionist will serves as the first point of contact for visitors, clients, and employees, ensuring a professional and welcoming experience. The role is responsible for managing front desk operations, handling incoming communications, coordinating visitors, and providing administrative support to the wider business.

Employment Type: Permanent, Full-time

Location: DIFC, Dubai

Responsibilities

Front Desk Management

• Welcome visitors and direct them to the appropriate employees or meeting rooms.
• Ensure visitors comply with company security and visitor management procedures.
• Maintain a professional and welcoming reception area.

Communication Management

• Answer, screen, and direct incoming telephone calls.
• Manage general email enquiries and correspondence, including on behalf of senior executives where required.
• Receive and distribute incoming mail, courier packages, and deliveries.

Meeting & Visitor Coordination

• Coordinate meeting room bookings and ensure rooms are prepared for meetings.
• Arrange refreshments and catering for internal and external meetings.
• Support executives and departments with visitor logistics, including preparation for client and stakeholder meetings.
• Assist with diary management and scheduling for senior executives.

Administrative Support

• Assist with document preparation, filing, scanning, and record management.
• Maintain office supplies and coordinate replenishment where required.
• Support travel bookings, accommodation arrangements, and expense administration for executives.
• Prepare correspondence, reports, and presentation materials on behalf of senior stakeholders.
• Provide general administrative support across departments as required.

Office Services Support

• Assist with employee onboarding logistics.
• Coordinate courier services and external deliveries.
• Support office events and employee engagement activities.

Experience

• Minimum 4–5 years’ experience in a receptionist, front desk, or administrative role.
• Experience working in a corporate environment preferred.
• Experience interacting with clients and senior stakeholders.
• Experience managing diaries, scheduling meetings, and coordinating travel for executives.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) or equivalent tools.
• Strong organisational skills with the ability to multitask and handle confidential information with discretion.

Qualifications

• Diploma or bachelor’s degree in business administration or a related field preferred.
• Relevant certifications in Office Administration, Executive Support, or a related discipline are an advantage.
• Equivalent practical experience will be considered in lieu of formal qualifications.

Skills

• Communication and interpersonal skills
• Customer service and stakeholder management
• Front desk, visitor, and reception management
• Diary, scheduling, and coordination
• Administrative and office support
• Attention to detail and organisation
• Microsoft Office and digital communication proficiency

Competencies

• Effective communication
• Accountability and attention to detail
• Customer focus and relationship building
• Planning and organisational skills
• Results-driven approach
• Professionalism and reliability
• Organisational awareness and adaptability

Our Values

• Client Oriented
• Excellence
• Innovation
• Integrity
• Perseverance

We believe that diversity strengthens our organization and we welcome applications from individuals of all backgrounds and experiences. We want every candidate to perform at their best. If you need any reasonable adjustments during the application or interview process, please contact us at careers@imbono.com and we will work with you to meet your needs.

Requirements added by the job poster

• Bachelor’s Degree

• 3+ years of work experience with Microsoft Office