Human Resources Administrator

Job Description

Key Responsibilities

Human Resources

• Manage recruitment, candidate screening, interview scheduling, selection and offer coordination.
• Complete employee onboarding, orientation, joining formalities and exit procedures.
• Prepare offer letters, employment contracts, salary certificates, warning letters, undertakings, experience certificates and termination documents.
• Maintain accurate employee files, attendance, leave balances, payroll inputs and personnel records.
• Monitor probation periods, performance reviews, contract renewals and document expiry dates.
• Coordinate monthly payroll inputs, including attendance, leave, overtime, incentives and deductions.
• Handle employee queries, grievances and disciplinary matters professionally and confidentially.
• Support management in implementing HR policies, performance standards and internal procedures.
• Ensure HR practices comply with UAE Labour Law and company policies.

Visa and Immigration Responsibilities

• Manage the complete employee visa process, including new applications, status changes, renewals and cancellations.
• Coordinate entry permits, employment visas, medical fitness tests, Emirates ID applications and residence visa formalities.
• Arrange dependent visa documentation where authorised by management.
• Track the expiry dates of passports, visas, Emirates IDs, medical insurance and other immigration documents.
• Coordinate with immigration authorities, authorised typing centres, medical centres and relevant government service providers.
• Maintain accurate records of all visa-related expenses, applications, approvals and supporting documents.
• Ensure timely completion of visa renewals and cancellations to avoid fines, penalties or operational delays.
• Support employees with visa-related queries and documentation requirements.

MOHRE Responsibilities

• Manage MOHRE-related processes, including job offers, work permits, labour contracts, contract amendments, renewals and cancellations.
• Prepare and submit new work permit applications and employment contract documentation.
• Process employee status changes, profession changes and other permitted amendments.
• Coordinate labour card and work permit renewals within the prescribed timelines.
• Maintain updated records on the MOHRE system and verify that employee information is accurate.
• Coordinate with authorised Tasheel centres and PRO service providers when required.
• Monitor the company’s MOHRE establishment records, quotas and compliance requirements.
• Assist with labour complaints, inspections or employee-related submissions when required.
• Ensure compliance with WPS, employment contract and other applicable MOHRE requirements.
• Keep management informed of changes in UAE employment regulations and MOHRE procedures.

DHA Licensing and Regulatory Responsibilities

• Manage DHA professional licensing applications for doctors, nurses, therapists and other healthcare professionals.
• Coordinate new licence applications, licence renewals, transfers, activations, deactivations and cancellations.
• Process applications through the relevant DHA and Sheryan systems.
• Coordinate DataFlow verification, Primary Source Verification and examination requirements.
• Assist healthcare professionals with eligibility letters, professional registrations and licence-conversion procedures.
• Collect and verify educational certificates, experience certificates, professional registrations, Good Standing Certificates, passports and other required documents.
• Monitor DHA licence, eligibility and registration expiry dates and initiate renewals in advance.
• Maintain complete and updated credentialing files for all healthcare professionals.
• Coordinate with DHA, healthcare professionals and authorised service providers to resolve application discrepancies or documentation deficiencies.
• Support the clinic during DHA inspections, audits and regulatory reviews.
• Assist with facility licensing documentation, professional roster updates and other clinic compliance requirements.
• Ensure that no healthcare professional begins clinical duties without the required licence, activation and internal approvals.

Administration and Clinic Support

• Manage the clinic’s daily administrative requirements.
• Coordinate with management, doctors, nurses, therapists and support staff.
• Prepare and manage staff duty rosters, attendance records and leave schedules.
• Maintain employee asset records, office supplies, clinic consumables and administrative inventory.
• Coordinate with landlords, vendors, maintenance companies and external service providers.
• Maintain licences, contracts, insurance policies and regulatory documents with timely expiry reminders.
• Prepare management reports, internal correspondence, meeting minutes and official letters.
• Ensure workplace discipline, professional conduct and compliance with company procedures.
• Maintain confidentiality of employee, patient and company information.
• Perform other HR and administrative responsibilities assigned by management.

Candidate Requirements

• Bachelor’s degree in Human Resources, Business Administration or a related field.
• Minimum 2–4 years of relevant HR and administration experience in the UAE.
• Previous experience in a clinic, hospital or healthcare organisation is strongly preferred.
• Practical experience handling employment visas, Emirates ID, MOHRE and DHA licensing procedures.
• Familiarity with MOHRE, Tasheel, DHA Sheryan and DataFlow processes.
• Working knowledge of UAE Labour Law, WPS and employee documentation requirements.
• Strong command of written and spoken English; Arabic or Hindi would be an advantage.
• Proficiency in Microsoft Word, Excel and Outlook.
• Strong organisational, communication and interpersonal skills.
• Ability to handle confidential information with discretion.
• Capable of managing multiple deadlines in a fast-paced clinical environment.
• Must be currently available in the UAE and able to join immediately.

Preferred Candidate Profile

• Professional, dependable and detail-oriented.
• Experienced in coordinating with government departments and regulatory authorities.
• Proactive in tracking renewals, deadlines and compliance requirements.
• Capable of working independently and taking full ownership of responsibilities.
• Confident in communicating with employees across different levels and nationalities.
• Presentable and able to represent Eternell professionally.