Job Description
To provide operational HR Support to the Regional HR Manager and the team including the hire-to-retire process; talent Acquisition & development, HR data and administration, employee engagement, rollout of various HR projects, development, and implementation of HR initiatives to be rolled out within our Customer Center.
Recruitment & Onboarding
- Coordinate with the HR Manager the recruitment and onboarding of new staff.
- Raise job requisitions, conduct and schedule interviews, arrange assessments, and monthly reporting. Ensure all recruitment activities are on track and issues escalated and appropriately followed up.
- Support Global Mobility transfers.
- Coordinate with recruitment agencies and other local employment entities.
Talent Development
- Coordinate onboarding training for the new hires.
- Follow-up and coordinate training and development programs/ share and identify training on best practices, support in organizing soft skills trainings.
- Support with Learning link: register trainings, set-up playlists, assign trainings. And keep close eye on training KPI’s followed.
HR Data Integrity & Administration
- Ensure accurate HR Personnel data and ensure HR data integrity.
- Launch and manage content of the HRM Sharepoint for the Customer Center.
- Coordinate with various insurance providers for policy renewal and when needed.
HR Projects
- Support with People & Culture initiatives on Employee Engagement, Employer branding, Wellbeing, Inclusion & Diversity, …
- Maintain a good relationship with important stakeholders (Management team, Line Managers, Employees, Local and Div. HR colleagues, …) to identify joined opportunities and projects.
Experience Requirements
- Minimum 5 years’ experience in a similar role
- Knowledge of the UAE and regional local laws
Education Requirements
- University/ college graduate, preferably bachelor’s degree in HR or equivalent
Personality Requirements
- Interaction and building relationships across the organization/ Cross cultural understanding
- Planning, organizing and prioritizing skills
- Ability to meet reporting deadlines
- Strong customer care focus, with continuous commitment to team building
- Excellent interpersonal skills/ being a team player
- Work with Atlas Copco/ The Way We Do Things and live in Atlas Copco vision, mission, and values
What We Expect From You…
- Track record of delivering HR operational support in highly dynamic environment
- Ability to understand and use HRIS Systems
- Experience of working in a complex and matrix organization
- Empathetic way of communicating
- Business driven and ability to connect HR to business projects.
- Ability to work independently.
- Ability to set priorities, manage multiple tasks and reschedule work in a changing environment.
- Ability to set goals and consistently deliver timely and accurate results and service.
- Be a team player.
- Eagerness to learn and develop.
- Ability to communicate in a professionally way with different stakeholders across the whole organization.