Lab Technician & Administration Co-Ordinator
Job Description
Sampling Organization:
- Coordinate and manage sample collection, labelling, and storage to ensure accurate processing.
- Work closely with clients to understand their sampling requirements and provide guidance on sample submission.
LIMS Management:
- Input and track sample data using Laboratory Information Management Systems (LIMS) for efficient lab operation.
- Ensure clients have access to the correct data and provide them with timely updates on their samples’ progress
Data Analytics:
- Monitor and follow up on test results, ensuring data accuracy and compliance with quality standards.
- Prepare detailed reports based on client-specific needs and ensure timely communication of results to clients.
Customer Support:
- Serve as the point of contact for clients, addressing inquiries, providing updates on testing progress and outcomes, and assisting with troubleshooting any issues.
- Conduct follow-up with clients to ensure satisfaction with lab services.
Lab Engineer Support:
- Assist lab engineers with testing processes, including sample preparation and equipment setup.
- Ensure client-specific protocols are followed and provide feedback to engineers based on client preferences.
Equipment Maintenance:
- Ensure that lab equipment is properly maintained and calibrated to meet operational standards.
- Provide assurance to clients that their tests are being conducted with well-maintained and accurate equipment.
Administrative Tasks:
- Perform general administrative duties such as report generation, inventory management, and record[1]keeping.
- Handle client-related documentation, ensuring all client records are up to date and properly managed.
Compliance & Safety:
- Adhere to standard operating procedures (SOPs) and lab safety protocols to maintain a secure working environment. Ensure all client samples are handled in compliance with regulatory standards and safety requirements.
Qualifications and Skills
Educational Background
- Bachelor’s degree in chemistry, Biology, Environmental Science, or a related field.
- Relevant certifications in Laboratory Information Management Systems (LIMS) are a plus.
Professional Experience
- 2–5 years of experience in laboratory operations, client services, or a similar role.
- Experience with LIMS or other laboratory management tools.
Technical Skills
- Proficiency in LIMS, Microsoft Office Suite (Excel, Word), and data analysis tools.
- Knowledge of quality control standards such as ISO 17025 or GLP.
Soft Skills
- Strong communication and interpersonal abilities to effectively liaise with clients and internal teams.
- Excellent organizational and time-management skills to handle multiple tasks and deadlines.
- Problem-solving skills with attention to detail and a proactive approach.
