Job Description
We are looking for a proactive, organized, and detail-oriented Marketing, E-commerce & Digital Support Executive to support the execution of marketing initiatives across channels.
This role will support day-to-day marketing operations, online sales channels, campaign rollouts, performance tracking, and cross-functional coordination. The ideal candidate is hands-on, organized, collaborative and comfortable working across multiple platforms, and able to support both execution and reporting with accuracy and consistency.
The scope covers website, e-commerce, paid media, CRM, social media, campaign execution, reporting, and administrative support.
KEY RESPONSIBILITIE
S
Marketing & Campaign Suppo
- rtSupport the planning and execution of marketing campaigns and initiatives across digital, e-commerce, CRM, social media, and marketplace channels (HORECA, Retail, GTR…
- ).Coordinate with internal teams and external partners to ensure timely campaign rollout
- s.Support the development and deployment of campaign assets, including banners, product content, promotional materials, and digital touchpoint
- s.Ensure brand consistency, accuracy, and alignment across all marketing channels and digital platform
- s.Assist with marketing calendars, campaign trackers, briefs, and follow-up
s.
Website & Digital Platfo
- rmsManage basic website backend updates, including products, content, banners, pricing, and promotional chang
- es.Ensure website content is accurate, up to date, and aligned with campaign requiremen
- ts.Download, review, and analyze website sales and performance repor
- ts.Monitor website traffic, user behavior, and conversion performance using Google Analyti
- cs.Identify basic opportunities to improve the user journey, content visibility, and conversi
on.
E-commerce & Marketplace Sup
- portManage and update product listings across e-commerce and marketplace platforms, including Ama
- zon.Support product content, images, pricing, promotions, and availability upda
- tes.Monitor sales performance and flag opportunities, issues, or performance g
- aps.Support Amazon advertising setup if needed, performance tracking, and optimization coordinat
- ion.Ensure product pages are accurate, compliant, and commercially optimi
zed.
Digital Marketing & Paid
- MediaAct as a coordination point with paid media agencies and part
- ners.Support agency with campaign tracking and reporting across Meta, YouTube, and other digital platf
- orms.Monitor paid media KPIs, budget spend, performance efficiency, and campaign res
- ults.Prepare performance summaries and highlight optimization opportuni
- ties.Ensure campaign objectives, timelines, assets, and reporting requirements are clearly ali
gned.
CRM & Email Mar
- ketingSupport agency with CRM campaigns, including email and SMS communica
- tions.Assist agency with campaign scheduling, segmentation, content uploads, testing, and deplo
- yment.Work with agency on Klaviyo or relevant CRM platforms to execute campaigns and track perfor
- mance.Monitor CRM KPIs, including open rates, click-through rates, conversions, and campaign engag
- ement.Support consumer database organization and CRM repo
rting.
Social Media
- SupportSchedule and publish approved content across social media pla
- tforms.Support day-to-day community management, including comments, messages, and basic consumer intera
- ctions.Monitor social media engagement and highlight relevant feedback or opportu
- nities.Coordinate with creative/content teams to ensure timely posting and content ac
- curacy.Support social media reporting and content performance tr
acking.
Reporting & Admini
- strationPrepare regular reports across website, e-commerce, paid media, CRM, social media, offline marketing campaigns, and overall campaign perf
- ormance.Maintain trackers for campaign execution, budgets, expenses, and performance
- updates.Support administrative marketing tasks, including PO follow-ups, supplier coordination, and document organ
- ization.Ensure all reports, files, and trackers are accurate, structured, and up