Job Description
Role Summary
We’re hiring a hands-on Marketing Executive to support our in-house marketing team with execution, coordination, and community management. This role is about getting work shipped: tracking deliverables, routing assets, supporting influencer logistics and activations, and responding to customer messages/reviews in Arabic.
Key Responsibilities
- Campaign & team coordination
- Maintain a master marketing calendar (campaigns, launches, shoots, influencer drops, activations).
- Build and maintain trackers (tasks, owners, deadlines, status).
- Follow up with stakeholders to ensure deliverables move—no missed deadlines, no ambiguity.
- Prepare weekly status updates for the Marketing Director (done / blocked / delayed / decisions needed).
- Content + asset “traffic control”
- Coordinate asset handoffs between Branding, Content Studio, Social, and UGC.
- Track versions, approvals, and final exports (right format, right platform specs, right deadline).
- Maintain an organized asset library (folder structure, naming, campaign tags, usage rights notes).
- Community management (Arabic-first)
- Respond to Instagram DMs/comments and Google reviews in Arabic (and English when needed).
- Escalate complaints/issues to Operations with clear context and follow-up until resolved.
- Maintain a simple customer issues log (themes, outlet, resolution, recurring problems).
- Protect brand tone: calm, professional, fast, and solutions-oriented.
- Influencer/UGC coordination support
- Support gifting/seeding logistics: lists, briefing packs, deliveries, follow-ups.
- Track creator deliverables (posting dates, links, content received, usage permissions).
- Collect and organize UGC for reuse by Social/Content Studio.
- Activations & on-ground support
- Support launches and activations (invite lists/RSVPs, vendor coordination, on-site execution help).
- Coordinate with outlets to ensure signage/assets are placed correctly and on time.
Requirements
- Arabic is mandatory (reading/writing/speaking). English is required.
- 2–4 years experience as a Marketing Executive / Marketing Coordinator / Campaign Coordinator (F&B/hospitality/retail or agency).
- Strong organization and follow-through (you track, chase, close loops).
- Strong Excel/Google Sheets skills (trackers, lists, timelines).
- Comfortable with Instagram workflows; familiarity with Meta Business Suite and Google Business Profile is a plus.
- Willing to be on-site for shoots/activations and visit outlets as needed.
- Detail-oriented and quality-focused (no sloppy posting, wrong assets, or missed approvals).
Nice to Have
- Experience coordinating influencer/UGC campaigns.
- Experience supporting events/activations.
- Familiarity with project tools (Wrike / Asana / Monday / Notion).
- UAE driving license (preferred).
How Success Is Measured
- Campaign deliverables shipped on time (calendar and tracker discipline).
- Faster approvals and cleaner asset handoffs (less rework, fewer last-minute scrambles).
- Community response quality: fast response time, proper escalation, issues closed.
- UGC/influencer tracking is complete (links, content saved, rights noted).
To Apply
Send your CV + answer:
- One campaign you coordinated end-to-end (what you tracked and how).
- Your Arabic/English proficiency level.
- Tools you’ve used (Sheets/Excel, Meta Business Suite, project tools, etc.).