Collections Specialist
Job Description
We are seeking a proactive and detail-oriented Collections Executive to join our Legal Department and play a key role in strengthening the company’s collection process across multiple business divisions.
Key Responsibilities:
- Manage collection activities related to outstanding payments across Real Estate, Waste Management, and Contracting business divisions.
- Follow up with clients regarding overdue invoices, pending payments, and outstanding balances in a professional and timely manner.
- Maintain regular communication with customers to ensure payment commitments are met and collection timelines are respected.
- Monitor aging reports and prioritize collection actions based on payment status and urgency.
- Work towards reducing outstanding receivables and improving overall collection performance.
- Act as the first point of contact for clients regarding payment delays and collection-related matters.
- Engage with clients to understand payment issues and work toward practical resolutions before escalation.
- Coordinate internally with Finance and operational departments regarding account status and collection follow-ups.
- Maintain proper records of all communication, payment discussions, and collection actions taken.
Requirements:
- Bachelor’s degree in Business Administration, Finance, Accounting, Law, or related field.
- Minimum 2–5 years of experience in collections, receivables management, credit control, or customer account management.
- Experience working with real estate, contracting, or service-based industries is highly preferred.
- Strong negotiation and communication skills with the ability to handle difficult collection conversations professionally.
- Good understanding of receivables management, payment follow-up processes, and escalation procedures.
- Strong organizational skills with high attention to detail and reporting accuracy.
- Ability to work independently while coordinating across Finance, Operations, and Legal teams.
- Proficiency in Microsoft Office and reporting systems.
