Head of Key Accounts

Job Description

Head of Strategic Sales & Key Accounts
About the Role

We are looking for a commercially driven leader to shape and grow Gulftainer’s strategic customer partnerships across the UAE and Iraq, two critical markets in our regional and global network.

This role sits at the heart of how we engage with Beneficial Cargo Owners (BCOs) and International Freight Forwarders (IFFs), strengthening relationships that drive trade flow, terminal performance, and long-term value creation.

What you will lead

• Define and drive the customer partnership strategy for BCO and IFF segments across UAE & Iraq
• Build and grow high-value strategic accounts, increasing throughput, terminal utilization, and sustainable revenue contribution
• Develop deep, trusted relationships with global shippers, freight forwarders, and supply chain decision-makers
• Lead commercial engagement for key accounts, including negotiations, solution design, and tailored partnership structures
• Shape vertical-specific strategies across Automotive, FMCG, Retail, Food & other priority sectors
• Partner closely with operations, planning, and commercial teams to ensure seamless execution of customer solutions
• Develop and scale value-added services (VAS) and integrated offerings to enhance customer stickiness and growth
• Represent Gulftainer in industry forums and strategic engagements across regional and global markets

What we are looking for

A commercially strong leader with deep experience in ports, terminals, logistics, freight forwarding, or supply chain ecosystems, with a proven ability to build and grow strategic customer relationships across complex trade environments.