Job Description

  • Coordinate and administer Learning & Development programs, including training sessions, workshops, onboarding, and leadership initiatives.
  • Manage training calendars, participant nominations, registrations, attendance, and scheduling
  • Coordinate end-to-end training logistics, including venues, virtual sessions, materials, and learning resources.
  • Liaise with internal stakeholders, facilitators, and external vendors to ensure smooth program delivery.
  • Provide administrative support during training sessions and ensure a positive learner experience.
  • Administer the Learning Management System (LMS), including course creation, enrollments, content updates, and completion tracking.
  • Support employees with LMS access, learning assignments, and training-related queries
  • Maintain accurate learning records, databases, attendance, certificates, and training documentation.
  • Prepare learning reports and dashboards on participation, completion rates, learning hours, and compliance.
  • Coordinate vendor documentation, invoicing support, and stakeholder communications related to learning programs.
  • Prepare learner communications, including invitations, reminders, joining instructions, and post-training follow-ups.
  • Support learning feedback collection, evaluation activities, and the creation of basic learning communications, infographics, and post-learning toolkit.

QUALIFICATIONS

QUALIFICATIONS & COMPETENCIES

  • Bachelor’s degree in Human Resources, Business Administration, Education, or a related field (or equivalent qualification with relevant experience.
  • 2–5 years of experience in learning administration, HR administration, training coordination, or a similar role.
  • Experience coordinating training programs, workshops, and employee learning activities.
  • Hands-on experience with Learning Management Systems (LMS) or HR syste
  • Strong administrative, planning, organizational, and coordination skills.
  • Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, Word, and Outlook.
  • Strong attention to detail, record management, reporting, and the ability to manage multiple priorities.
  • Excellent communication, stakeholder management, and customer service skills with strong English proficiency.